Lead Site Reliability Engineer

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Чем предстоит заниматься

Collaborate with development, security, quality, and operation teams to implement SRE practices and ensure system reliability

Define and support required level of reliability, availability, and performance for services and applications

Design and deliver Cloud-based solutions tailored to client needs

Troubleshoot, mitigate, and support fixing of the infrastructure and application issues in a timely manner

Implement a monitoring system for the infrastructure and application reliability

Guide adoption of AI technologies on the platform (GenAI, AI agents, AIOps) to improve operations

Communicate technical concepts clearly to both engineering teams and management stakeholders

Наши требования

Bachelor’s degree in Computer Science, Engineering, or a related field

5+ years of hands-on experience in Site Reliability Engineering or related roles

Proven experience in any cloud (AWS/GCP/Azure)

Experience with implementing SRE practices such as SLO/SLI, Error budgets, Postmortems, Reducing Toil, capacity planning, and Incident Management

Python or other scripting/programming language

Strong background in monitoring tools

Proficiency in CI/CD tools, infrastructure as code, and configuration management

Solid knowledge of container orchestration technologies (Kubernetes, Docker)

English language proficiency at an Upper-Intermediate level (B2) or higher

Certification in Kubernetes, AWS/GCP/Azure, or similar technologies

Proven experience in DevOps

Expertise in deployment and management of LLMs, including technologies like RAG

Knowledge of managing and optimizing AI/ML models in production environments, including basic deployment, monitoring, and maintenance

Native AI cloud services: AWS Bedrock, Google Vertex AI, Azure AI

Experience in designing, building, and operating AI agents and agentic frameworks

Coding Agents: Claude Code, OpenCode, Cursor, Trae, Antigravity

Дополнительно

We are seeking a highly skilled and motivated Lead Site Reliability Engineer

(SRE) to join our team

In this critical role, you will collaborate closely with software developers and operations teams to ensure high reliability, scalability, and efficiency of our systems, with a strong focus on meeting and exceeding customer expectations. Your expertise will be crucial in deploying, maintaining, and automating our infrastructure and application environments to ensure seamless user experiences

Your proactive involvement will be key to enhancing system reliability, optimizing resource utilization, and ensuring continuous improvement in our operational practices

You will have the opportunity to lead the adoption of AI-enabled platform capabilities, such as generative AI (GenAI), autonomous agents, and AIOps, driving innovation and operational excellence

Your responsibilities will include defining and tracking Service Level Objectives (SLOs), managing error budgets, and reducing toil through automation. You will play a pivotal role in driving the success of technology initiatives, maximizing their impact across the organization, and ensuring that solutions consistently meet the high standards our customers expect