We are looking for an experienced Senior Product Manager, Payment Fraud to lead the development and optimisation of our transaction monitoring capabilities across payments and financial operations. This role sits at the intersection of risk, compliance, data, and product, ensuring that our monitoring systems effectively detect suspicious activity while maintaining an excellent customer experience
You will own the end-to-end product strategy for real-time and post-transaction monitoring, including rule design, alert optimisation, workflow automation, and client-specific risk controls. You will work closely with Risk, Compliance, Operations, Data, and Engineering teams to build scalable and intelligent monitoring systems that reduce fraud and financial crime while minimizing operational overhead
This role will be based in San Francisco or Singapore
Own the payment fraud product, including real-time rules, alerting frameworks, and detection logic across our payments platform
Optimise monitoring rules and thresholds to improve detection quality and significantly reduce false positives
Build scalable post-transaction monitoring and manual review workflows, including delay modes and investigator tooling
Design client-specific risk controls for large and complex merchants, tailoring monitoring rules, limits, and safeguards to their transaction patterns and risk profiles
Expand monitoring coverage as business scales globally. Drive decisions across risk and compliance workflows, including automation and data driven decisioning
Partner closely with Risk Operations to optimise alert triage, case management, and investigator productivity
Work with Data and Engineering to ensure reliable monitoring data pipelines, high-quality signals, and scalable detection infrastructure
Identify opportunities to leverage AI and advanced analytics to improve detection accuracy and reduce manual operational effort
Ensure monitoring capabilities align with AML, fraud, and regulatory requirements while maintaining a seamless customer experience