Lead public-facing communications around security updates or changes in compliance status
In the event of a security incident, coordinate user messaging (email notifications, press releases, FAQs) with support from the Head of Security Products and CISO
Gather user feedback on user experience and security to guide continuous improvements
Conduct ongoing research on industry benchmarks, emerging security standards and technologies, and competitor certifications
Identify gaps and opportunities in organization’s product security posture; propose strategic initiatives that differentiate the company’s security story in the market
Stay informed about new regulations or frameworks that may influence future product certifications or transparency requirements (e.g., privacy laws, data sovereignty standards)
Collaborate with the CISO office to gather technical evidence or make necessary product enhancements that satisfy certification requirements
Take ownership of some security-related services of Cloud platform
Track and maintain a certification roadmap (ISO 27001, SOC 2, HIPPA, etc.), working closely with CISO, GRC & Compliance, Corporate Security departments. Communicate timelines, goals and status updates to leadership and sales representatives
Coordinate with multiple Product Managers to align security goals with other product roadmaps, ensuring a consistent narrative between product security and external messaging
Work with Platform Security, GRC & Corporate Security and legal teams to gather essential information for security products enhancements (e.g., penetration test summaries, compliance reports)
Work with Customer-facing teams to address client inquiries about security posture and guide them on using security features optimally
Certifications such as CISSP, CISM, or PMP; prior experience in regulated industries; prior experience working for Cloud Service Provider
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI