We are looking for Senior Product Managers to drive institutional client growth, manage market maker and VIP programs, and deliver credit and lending products for OKX's institutional client base — including hedge funds, trading firms, asset managers, and financial institutions
Depending on background, the role may focus on: (a) Institutional client management — VIP programs, market maker programs, and fund/asset manager operations; (b) Institutional credit products — VIP Loan, Credit Line, Post-Trade Settlement; or (c) Growth strategy and cross-team initiatives — Driving quarterly growth plans in partnership with Core Trading, Retail, and Earn teams
This is a strategic and hands-on role where you'll collaborate closely with engineering, risk, compliance, sales/BD, and relationship management teams to deliver secure, scalable, and client-centric solutions that power OKX's institutional offerings
Product Strategy and Delivery
Understand the institutional market landscape by analysing client needs, competitor offerings, and market trends. Identify differentiation opportunities in partnership with Sales/BD and Relationship Management teams
Design and optimize VIP fee tier programs, market maker incentive structures, and institutional client retention strategies. Manage the end-to-end product lifecycle for assigned product lines (e.g. VIP Loan, Credit Line, Delayed Settlement, MM programs, or fund management tools)
Gather and prioritise product and client requirements using data-driven analysis. Manage the institutional client lifecycle: onboarding, activation, engagement, upsell, and retention — Translating client pain points into roadmap priorities with clear business impact
Work closely with engineering, risk, and product teams to drive both technical and financial product requirements. Build and maintain products with end-to-end risk management and operational workflows
Develop financial and non-financial metrics and KPIs to track progress and alignment to firm’s overall strategy and goals. Solicit both internal and external client feedback, understand the various challenges and opportunities and re-prioritise the roadmap iteratively to optimise results. Manage technical backlogs and prioritise new features vs technical debt to eliminate workflow friction
Client Engagement and Growth
Develop strategic partnerships and maintain relationships with key institutional clients. Coordinate with RM/BD teams on client onboarding, tier management, and retention strategies
Drive quarterly growth strategies in collaboration with Core Trading, Retail Growth, and Earn teams, including cross-sell initiatives, incentive program design, and institutional product bundling
Build business cases for product and partnership investments with clear ROI frameworks. Quantify the revenue and AUM impact of product features to drive prioritisation decisions. Own the commercial logic of assigned institutional product lines