Install, configure, and maintain CCTV systems (cameras, NVRs/DVRs, VMS)
Support access control systems (badging, controllers, readers, permissions)
Perform hardware replacements (cameras, readers, controllers, cabling components)
Troubleshoot physical security system issues across network, hardware, operating system, and application layers
Support Windows and Linux-based systems supporting physical security platforms
Assist with storage systems used for video retention and evidence management
Execute system testing after installations and changes
Develop and run Site Acceptance Testing (SAT) procedures for new deployments
Validate system performance, coverage, failover scenarios, storage retention, and compliance with design requirements
Identify, track, and help resolve issues found during testing
Verify network connectivity, device health, and system integrations
Support system upgrades, migrations, and new site rollouts
Work with vendors and integrators to ensure quality delivery
Provide on-site and remote support across multiple locations throughout the United States
Monitor and troubleshoot system logs to identify operational issues and root causes
Ensure systems comply with internal standards and security requirements
Hands-on and execution-focused
Detail-oriented and structured
Strong sense of ownership for quality and completeness
Clear and disciplined in documentation
Strong analytical and troubleshooting mindset
Comfortable working across multiple sites and environments
Willing and able to travel extensively throughout the United States (up to 75%+ travel)
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Pay Transparency
Base Compensation Range
$112,000—$140,000 USD