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People Operations Specialist
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MEDvidi·24 авг.

People Operations Specialist

🌍 УдалённоMiddleПолная занятость
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Наша компания

MEDvidi is an AI-powered mental healthcare platform setting a new standard for safe, effective, and scalable psychiatric care in the United States. We combine licensed providers with proprietary AI tools to deliver consistent, outcomes-driven treatment for conditions like ADHD, anxiety, depression, and more. MEDvidi's technology automates charting, follow-ups, and treatment planning, freeing providers to focus on patient care while improving efficiency and clinical quality. We're looking for a People Operations Specialist to take full ownership of the provider (clinician) lifecycle: preboardin

Чем предстоит заниматься

Own end-to-end preboarding and onboarding for new providers: post-offer communication, document collection, checklist tracking, system setup coordination, Notion onboarding projects, welcome meetings, etc
Manage provider offboarding workflows: documentation closure, system access removal, and coordination with Finance, Legal, and Clinical Operations
Build and maintain HR operational reports on provider lifecycle metrics (time-to-onboard, completion rates, offboarding timelines, document status) to support decision-making by the Operations Manager
Maintain referral bonus eligibility tracking for newly onboarded providers
Maintain data accuracy and consistency across HR systems (BambooHR, Notion, Justworks, internal provider databases) throughout the employment lifecycle
Identify recurring manual tasks in provider lifecycle workflows, support automation efforts, and document processes and SOPs as workflows evolve

Наши требования

2+ years of experience in HR operations, HR administration, or a generalist role with a strong operational focus
Proven experience managing high-volume onboarding/offboarding cases in parallel, with reliable, on-time closure and zero dropped steps
Experience with HRIS systems (BambooHR is a strong advantage) and disciplined data hygiene across multiple tools
Solid Notion skills: task management, databases, and automation
Strong analytical skills: building structured reports and dashboards, spotting patterns and anomalies in operational data
Highly organized and detail-oriented: accuracy in documents and checklists is non-negotiable in this role
Strong cross-functional communication: comfortable flagging blockers early and building clear handoffs with Finance, Legal, and Clinical Operations
Advanced English (C1+) written and spoken, for daily communication with US-based providers and stakeholders and fluent Russian
Availability to work 2 PM – 10 PM CET

Мы предлагаем

High-impact environment: A chance to contribute to a product-driven company in the medical tech space
Growth & compensation: Clear growth opportunities and a competitive compensation package
Remote-first: Fully remote long-term collaboration under a B2B model
Health & wellness: Health insurance after the probation period, plus sports & wellness compensation
Career development: Clear growth opportunities, including personalized English lessons via Preply
Time off: 19 paid vacation days annually, 3 additional wellness days each year, and paid sick leave for the first 5 working days
Culture: Thoughtful gifts for key life events and offline corporate events
Ready to make an impact? Send us your profile, let's build something meaningful together

Дополнительно

Real ownership from day one: you own the full provider lifecycle (preboarding → onboarding → offboarding) and your work directly determines whether providers have a smooth start and a clean exit
Direct line to business impact: onboarding speed and quality directly affect how fast providers begin seeing patients and generating revenue; the importance of this function is recognized at C-level
Shape the process, don't just run it: we're actively restructuring ownership of onboarding/offboarding, and we explicitly welcome spotting inefficiencies and building automation (Notion, Zapier) rather than following a fixed script

Технологии и навыки

HR
HR
SaaS/PaaS
M
MEDvidi

ГрейдMiddle
ЗанятостьПолная занятость
ФорматУдалённо
ИсточникСкрыто
Опубликовано24 авг.
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