Чем предстоит заниматься
You will own the permit research and submission process from start to finish. That means reading requirements, verifying information with US government offices, building tasks in our system, coordinating with customers to gather documents, submitting permits, and following up until the job is closed
This is not a general admin or data entry role. The work requires accuracy, independent judgment, and clear written and verbal communication in English. You will be working directly with US-based Operations Leads and communicating with government offices on behalf of our customers
Research permit requirements using our internal database, AI tools, and direct government contact
Make outbound calls to US government offices to verify requirements and follow up on submissions
Build and track permit tasks in our system from open to close
Coordinate with customers to collect required documents and information
Submit permits to government portals and handle follow-up questions
Maintain accurate, organized documentation throughout