Дополнительно
Around 210-hour work month, shift schedule
Shifts: 8 -10 hrs (Night or Day shifts)
We provide 24/7 Customer support to our clients (3 different shifts according to GMT +3 timezone)
Fully remote work (excluding the sanctioned countries)
A temporary contract until April 20, 2027. The possibility of extending the contract will be discussed one month before the end of the temporary contract, no later than March 20, 2027
The first month focused on training and learning
From the second month onward, performance will be evaluated based on KPI metrics
1 month of paid training that will help you to know everything about the company
700 EUR/monthly during the training and probationary period (1st month)
Starting from the 2nd month, you will have individual KPIs based on the speed of response, ticket resolution, etc., which will allow you to earn not less than 1500 EUR/month
Group interview
Competency-based Interview
Reference check and offer