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STATLINX·USA·16 июля
Patient Care Specialist
от 3 000 $
≈ от 259,8 тыс. ₽
🌍 УдалённоMiddleПолная занятость🌐 Глобал
Наша компания
This position will involve answering inbound calls for large hospital networks during our daytime shifts in a remote call center setting. Our company provides telephone answering, messaging, and alert services to physicians and medical facilities across the United States. If you are a self-motivated team player looking to build a career from the comfort of your own home, we might be the team you are looking for!
О роли
You must live within the continental United States (+ Hawaii) to apply. We currently have full-time opportunities available. ALL SHIFTS ARE IN EASTERN STANDARD TIME (EST)
Чем предстоит заниматься
Manage call volume of 80-120 inbound calls daily in a timely and professional manner
Follow communication prompts
Identify callers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Build sustainable relationships and engage customers by going the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Наши требования
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Entry Level: $17.50/hr (with advancement opportunities) AND a monthly bonus program where you are eligible for up to 15%!
Job Type: Full-time
Мы предлагаем
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Referral program
Vision insurance
Work Location: Remote
Дополнительно
Mondays thru Fridays 8am-6pm, EST
Mondays thru Fridays 10am-7pm, EST
M/T/W/F/Sat 9am-6pm, EST
Thursdays thru Mondays 9am-6pm, EST
Candidates must have a pleasant speaking voice, professional mannerisms, good computer skills, reliable internet, a quiet dedicated space to work from and work well in a fast-paced environment. Medical terminology and experience, either hands-on or clerical, required to apply. Familiarity with EMR systems and practices preferred
Minimum typing of 30 wpm is required and will be tested
Ping 50 mbps
Upload > 10 mbps
STATLINX will provide equipment
If you think you are a good fit for our team, we would love to hear from you. Please include your resume with your application. Thanks and good luck!
STATLINX
USA
ГрейдMiddle
ЗанятостьПолная занятость
РегионСША
ФорматУдалённо
ИсточникСкрыто
Опубликовано16 июля
Мы против мошенников на площадке: если тебя просят заплатить, продиктовать код или установить непонятное приложение, прекращай общение и сразу пиши нам (чат с основателем или форма обратной связи).