Analyze sales operations and customer data flows to identify inefficiencies, risks, and opportunities for automation or control enhancement
Review and escalate suspicious activity in CRM or sales processes that may signal compliance risks
Extract and transform CRM data for reporting and investigation support
Provide timely ad-hoc reporting for business teams and management
Track and log ongoing investigations and compliance control checks
Stay updated on regulatory changes and incorporate updates into daily monitoring practices
Bachelor’s or Master’s degree in Business, Data Science, Law, Compliance, or related fields
3+ years of experience in data analysis, compliance, audit or risk management
Advanced Excel and strong SQL skills
Experience with data quality tools
Familiarity with data visualization tools (e.g., Power BI, Tableau)
Experience with CRM platforms
Strong interpersonal skills with the ability to collaborate across functions
Experience conducting internal investigations
Understanding of software industry compliance landscape
Previous experience in Sales Enablement or Revenue Operations
Skills with python (numpy, pandas, statsmodels, scipy)