Senior Business Analyst (Healthcare)

Научсофт·Минск·5 дн назад

Senior Business Analyst (Healthcare)

🏢 ОфисMiddleПолная занятость

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Чем предстоит заниматься

Elicit, analyze, and document business, functional, system, and non-functional requirements from healthcare stakeholders (clinical staff, administrators, payers, or IT teams), through interviews, workshops, and process observation

Translate requirements into clear artifacts: user stories, use cases, acceptance criteria, BRDs/FRDs, SRSs, process flows, wireframes, and functional specifications that development and QA teams can act on

Map and analyze existing clinical and administrative workflows, identifying gaps, inefficiencies, and opportunities for improvement

Perform business and system analysis and contribute to solution design together with solution architects, technical leads, and development teams

Define integration requirements and collaborate with technical teams on APIs, data flows, and external/internal system integrations

Work closely with solution architects and developers to validate that proposed solutions meet business needs and regulatory requirements

Support compliance analysis, ensuring requirements account for relevant healthcare regulations and standards (e.g., HIPAA, FDA, GDPR, HL7/FHIR interoperability requirements where applicable)

Prioritize and manage the product/requirements backlog in collaboration with the Project Manager and/or Product Owner

Support backlog refinement, planning, requirements clarification, and delivery activities

Facilitate communication between business stakeholders and technical teams throughout the project lifecycle, clarifying requirements and resolving ambiguities

Support UAT/SIT planning and execution, ensuring delivered functionality matches documented requirements

Support issue analysis and requirements clarification throughout implementation and delivery

Prepare presentations, project materials, and documentation for business and technical stakeholders

Support business users during implementation, go-live, and adoption of new solutions

Contribute to pre-sales and discovery activities for healthcare opportunities, including requirements discovery, scoping, estimations, and solution discussions

Work directly with prospective customers to understand business needs, challenges, and expectations

Collaborate with Sales/Account Managers, Project Managers, Solution Architects, and technical experts during the presales stage

Support the preparation of proposals, estimates, assumptions, presentations, and other presales materials, and participate in customer presentations and solution discussions when required

Наши требования

5+ years of experience as a Business Analyst on custom software projects, with at least 1–2 years on healthcare-related projects

Strong requirements elicitation, analysis, formalization, and documentation skills, with experience producing user stories, use cases, acceptance criteria, BRDs/FRDs, SRSs, functional and non-functional requirements, and process diagrams (e.g., BPMN). Prototyping – Lovable, Figma, Claude

Strong knowledge of Business Analysis techniques and approaches

Experience with business process modeling and system analysis

Strong knowledge of healthcare industry relevant to IT delivery — data privacy and security expectations (e.g., HIPAA), clinical and administrative workflows, and common system landscapes (EHR/EMR, practice and revenue management, claims, patient portals, etc.)

Experience working across the full software development lifecycle, from discovery and solution definition through implementation, testing, and go-live

Understanding of software architecture, integrations, APIs, and data flows at a Business Analyst level

Experience working with Agile, Scrum, Kanban, and/or Waterfall delivery models

Experience collaborating with development, QA, architecture, project management, and business teams

Ability to translate complex business needs into clear and actionable requirements for technical teams

Ability to independently lead workshops, discovery sessions, and requirements discussions

Strong stakeholder management and consulting skills

Ability to communicate complex business and technical concepts clearly to both technical and non-technical audiences

Excellent communication and facilitation skills in English, with English level B2+ or higher, and both spoken and written, and experience presenting to and gathering input from non-technical and clinical stakeholders

Hands-on experience participating in presales and discovery activities

Practical experience using AI assistants such as ChatGPT, Microsoft Copilot, Claude, Gemini, or similar tools in daily Business Analysis activities, including requirements analysis, documentation, research, meeting preparation, User Story and Acceptance Criteria refinement, and test-scenario preparation

Ability to critically review and validate AI-generated results and use AI tools to improve the quality and efficiency of Business Analysis work

Experience with Claude for researches and prototyping

Ability to work independently, take ownership, and operate effectively in projects with changing priorities

Experience working with US, Gulf and EU healthcare clients and familiarity with their specific regulatory frameworks

CBAP, PMI-PBA, or equivalent certification is a plus

Prior experience with EHR/EMR platforms, HL7/FHIR interoperability projects, telehealth solutions, or payer/health insurance systems

Background in clinical operations, health informatics, or a related healthcare field

Experience working with compliances and regulations

Experience in IT consulting or enterprise software implementation

Experience working directly with external customers

Experience with complex enterprise integrations

Knowledge of UML or similar modeling techniques

Experience with Jira and Confluence

Experience supporting business users and change management activities

Arabic language

Strong analytical and conceptual thinking

Proactive and solution-oriented mindset

Excellent communication and stakeholder management skills

Ability to facilitate discussions and drive decisions

Strong attention to detail

Structured approach to complex and ambiguous problems

Strong customer focus and consulting mindset

Ability to work independently and take ownership

Ability to work effectively in a dynamic environment with changing priorities

Ability to work effectively with clinical, business, and technical stakeholders

Opportunity for professional self-realization and growth

Friendly team

25-days of paid vacation

Medical insurance and 100% payment for sick leave

Professional training and obtaining certificates at the company's expense

Foreign language courses and other corporate programs

A variety of corporate events

Bonuses in case of wedding or a child’s birth

The possibility of remote work from any location

Дополнительно

Nauchsoft is an international IT consulting and software development company. We have been in the IT business for 37 years and continue growing

We are looking for a Senior Business Analyst to help define and shape software solutions for our healthcare clients. You will bridge the gap between business/clinical stakeholders and the delivery team, translating complex healthcare workflows and regulatory requirements into clear, actionable specifications. This role suits someone comfortable working with both business owners and clinicians, and who can navigate the regulatory and data-sensitivity constraints specific to healthcare software