Чем предстоит заниматься
Serve as the primary point of contact for all employee IT support — hardware, software, access, and troubleshooting — with a focus on fast, friendly resolution
Own device lifecycle management across macOS and Windows, including procurement, provisioning, MDM, and secure offboarding
Administer core identity and SaaS systems (SSO, Google Workspace, Slack, and related tools), including access onboarding and offboarding
Manage the NYC office's IT infrastructure — networking, AV, conference rooms, and on-site hardware
Build and document IT processes, runbooks, and self-service resources that scale as Rho grows
Partner with Security, People, and Finance on access controls, compliance, and asset management
Lead IT onboarding for new hires and ensure a seamless day-one experience