Identity expertise: Deep, hands-on experience with Okta or a comparable identity provider, including SSO, SCIM, lifecycle automation, and API-driven provisioning
IT Experience: Typically 5 or more years in IT systems, identity, or access engineering, including time in a developer-heavy or engineering-led environment
Automation skills: You build automation with tools like Okta Workflows, n8n, or similar, you are comfortable with APIs and webhooks, and you script in Python or a comparable language
Process optimization: You bring order to environments that grew quickly. You write clear procedures, standardize how things are done, and leave systems better documented than you found them
SaaS-first operations: You have run and integrated a SaaS-based environment, where identity and APIs matter more than racks and networks
Compliance fluency: You have worked inside ISO 27001 or SOC 2, ideally Type 2 where evidence is continuous, and you understand what auditors actually need
Remote collaboration: You work well without close supervision in a fully remote team, and you communicate clearly with technical and non-technical colleagues alike
Google Workspace administration: We are a Google shop, so hands-on Google Workspace administration is core to this role: users, groups, policies, and security settings
Working style: You are comfortable wearing several hats in a small IT team, picking up adjacent systems and endpoint work, and flexing as priorities shift
Comfort managing configuration through Git-based workflows, or infrastructure as code with Terraform
Professional proficiency in French
Where we hire
At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Canada, France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries
How we hire
We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance
You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment
45 Minutes with Talent Acquisition
60 Minutes with Hiring Manager (Director, IT)
60 Minutes with Team (Senior Director, Site Reliability Engineering & Senior IT Manager)
45 Minutes with Executive (Senior Director, FP&A & IT)
All roles require background checks