Softgic·Anywhere·15 июля
Atlassian Administrator 1726
🌍 УдалённоSeniorПолная занятость🌐 Глобал
52
Есть о чём спросить
Навык востребован (python). Но вилки нет, про деньги придётся договариваться с нуля.
Наша компания
This is a remote position. We are seeking an experienced Atlassian Administrator to manage, optimize, and continuously improve our Atlassian Cloud ecosystem. This role will be responsible for the administration, configuration, customization, and support of Jira Software, Confluence, and Jira Service Management (JSM) , ensuring these platforms effectively support business processes and operational goals across the organization.
О роли
The ideal candidate combines strong technical expertise with excellent problem-solving and communication skills, and has experience designing scalable solutions, automating workflows, integrating enterprise systems, and supporting end users in a fast-paced environment.
Чем предстоит заниматься
Administer and maintain Atlassian Cloud products, including Jira Software, Confluence, and Jira Service Management
Configure and manage Jira projects, issue types, custom fields, screens, workflows, permission schemes, and notification schemes
Create and maintain Confluence spaces, templates, permissions, and knowledge-sharing structures
Design, configure, and optimize Jira Service Management portals, request types, queues, and ITSM workflows
Collaborate with business stakeholders to gather requirements and translate business processes into scalable Atlassian solutions
Develop and maintain advanced automations using Automation for Jira, ScriptRunner (Groovy), and Atlassian APIs
Manage integrations with enterprise platforms such as Okta, Azure AD, DevOps tools, and other third-party systems
Administer user access, groups, permissions, and Single Sign-On (SSO) configurations
Conduct periodic access reviews and support compliance and audit requirements
Monitor platform performance, troubleshoot issues, and resolve incidents related to Atlassian products and integrations
Manage Atlassian Marketplace apps, ensuring compatibility, security, and performance
Provide technical support and guidance to end users, resolving issues and answering platform-related questions
Create and maintain technical documentation, knowledge base articles, and user guides
Deliver training sessions and promote best practices for Jira, Confluence, and Jira Service Management usage
Participate in governance initiatives, platform optimization, and continuous improvement efforts
Requisitos
Наши требования
Atlassian certifications (ACP or equivalent)
ITIL Foundation certification
Experience working in regulated industries such as healthcare, finance, or other compliance-driven environments
Experience leading Atlassian implementations, migrations, or governance initiatives
Familiarity with Agile and Scrum methodologies
Experience with SQL, reporting tools, or Business Intelligence solutions
Knowledge of compliance frameworks such as HIPAA, SOX, GDPR, or similar regulations
Position Details
Location: Remote
Employment Type: Full-Time
Level: Senior
Language Requirement: Advanced English (B2+/C1) required
Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field (or equivalent experience)
Minimum 5 years of hands-on experience administering Atlassian platforms in enterprise environments
Proven experience managing Jira Software, Confluence, and Jira Service Management Cloud
Strong expertise in
Jira workflow design and administration
Custom fields, screens, permission schemes, and notification schemes
Confluence administration and space management
Jira Service Management (JSM) and ITSM process implementation
Experience developing automations using
Automation for Jira
ScriptRunner (Groovy)
Atlassian REST APIs
Experience integrating Atlassian products with external systems using APIs, webhooks, and middleware solutions
Knowledge of identity and access management solutions, including Okta , SSO, and SAML
Experience managing users, groups, permissions, and security controls within cloud environments
Strong troubleshooting and problem-solving skills related to Atlassian configurations, integrations, and platform performance
Experience with scripting languages such as Python, PowerShell, or JavaScript is highly desirable
Excellent verbal and written communication skills
Ability to explain technical concepts to both technical and non-technical stakeholders
Strong customer-service mindset and user support experience
Ability to work independently and manage multiple priorities effectively
Strong organizational skills and attention to detail
Collaborative team player with a proactive and solution-oriented approach
Технологии и навыки
Мы против мошенников на площадке: если тебя просят заплатить, продиктовать код или установить непонятное приложение, прекращай общение и сразу пиши нам (чат с основателем или форма обратной связи).