Data Center Support Engineer

Nebius·New Jersey, United States·4 февр.

Data Center Support Engineer

🏢 ОфисMiddleПолная занятость

Зарплата не указана

Вилки нет, про деньги придётся договариваться с нуля.

Нажмите на сигнал, чтобы увидеть, на чём он основан

Наша компания

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Location: Vineland, NJ

Чем предстоит заниматься

Nebius is seeking a Data Center Support Engineer to support large scale bare metal GPU infrastructure powering AI workloads. This role is responsible for operating, troubleshooting, and maintaining production infrastructure across servers, Linux systems, networking, firmware, drivers, and physical data center components

You will serve as a senior technical escalation point between data center technicians, infrastructure engineering, network engineering, systems engineering, and customer facing teams. The ideal candidate is hands on, comfortable in Linux, strong in hardware diagnostics, and able to troubleshoot complex issues across multiple layers of the infrastructure stack

Support and troubleshoot production bare-metal GPU infrastructure across Nebius data center environments

Diagnose high-priority issues across Linux, hardware, firmware, BIOS, drivers, networking, storage, optics, cabling, and physical infrastructure

Perform hardware diagnostics, component replacement, firmware updates, BIOS configuration, break/fix, and infrastructure maintenance

Use Linux command-line tools, system logs, BMC data, and hardware health signals to identify root cause

Partner with data center technicians and engineering teams to coordinate remote troubleshooting, incident response, RCA, and operational recovery

Troubleshoot network connectivity issues involving TCP/IP, VLANs, DNS, DHCP, switch connectivity, optics, cabling, and link-level failures

Create troubleshooting guides, runbooks, escalation notes, and knowledge base documentation

Use scripting or automation to improve support workflows and reduce manual intervention

Participate in on-call or after-hours support for production infrastructure as needed

Наши требования

5+ years of experience in data center operations, infrastructure support, systems administration, hardware support, cloud infrastructure, or similar technical environments

Hands-on experience troubleshooting bare metal servers, Linux systems, hardware components, and networking issues in production environments

Intermediate Linux command-line proficiency, including service validation, log review, process inspection, network configuration checks, and system diagnostics

Experience with server hardware diagnostics, component replacement, firmware updates, BIOS configuration, driver troubleshooting, or BMC tools such as iDRAC, iLO, IPMI, Redfish, or similar

Strong networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing/switching concepts, optics, cabling, and link-level troubleshooting

Experience participating in incident response, escalation handling, root cause analysis, or operational recovery in high-availability environments

Strong communication and documentation skills, with the ability to work cross-functionally with data center, infrastructure, network, systems, and engineering teams

Experience with NVIDIA GPUs, GPU servers, HPC, AI infrastructure, or high-density compute platforms

Experience with Supermicro, Dell, HPE, Lenovo, Cisco UCS, Arista, Cisco, Juniper, or similar infrastructure platforms

Familiarity with InfiniBand, RoCE, MPO/MTP fiber, high-speed Ethernet, or clustered compute environments

Experience with Python, Bash, Ansible, Terraform, PowerShell, or similar automation tools

Familiarity with Jira, Confluence, ServiceNow, Grafana, Prometheus, Kubernetes, Docker, or similar operational tools

We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law

Мы предлагаем

Competitive compensation

Career growth and learning opportunities

Flexibility and ownership

Collaborative and innovative culture

Opportunity to work on impactful AI projects

International environment and talented teams

Дополнительно

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Pay Transparency

Base Compensation Range

$85,000—$140,000 USD

Nebius

New Jersey, United States

ГрейдMiddle

ЗанятостьПолная занятость

РегионСША

ФорматОфис

ИсточникСкрыто

Опубликовано4 февр.

Все вакансии компании

AI-помощник

под эту вакансию

Войди, чтобы AI оценил твоё соответствие вакансии и написал сопроводительное письмо

Мы против мошенников на площадке: если тебя просят заплатить, продиктовать код или установить непонятное приложение, прекращай общение и сразу пиши нам (чат с основателем или форма обратной связи).