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Software Engineer, Agents Governance
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Glean·Bangalore, India·9 июля

Software Engineer, Agents Governance

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Наша компания

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

О роли

Glean is looking for Backend/Infrastructure engineers to build the platform that makes enterprise agents safe, discoverable, reliable, and governable at scale. You will work on agent publishing, sharing, moderation, policy enforcement, permissions, versioning, observability, and spend management. This is a distributed-systems and security-sensitive problem spanning platform infrastructure, product systems, and enterprise administration

Чем предстоит заниматься

You will own problems from definition and architecture through production launch and operation, turning ambiguous requirements into durable platform primitives
As a Software Engineer at Glean, Own impactful systems from design through reliable production operation
Write clear design documents and make sound tradeoffs across security, reliability, performance, user experience, and cost
Build well-tested backend services and platform components with strong correctness and operational guarantees
Solve distributed-systems problems involving consistency, idempotency, retries, ordering, migrations, and safe rollout
Partner with Product, Security, Infrastructure, and customer-facing teams to turn enterprise needs into scalable capabilities
Make governance decisions auditable: who changed what, which policy applied, why access was allowed or denied, and what happened during a run
Improve monitoring, alerting, debugging, incident response, and operational maturity
Mentor engineers and help shape the roadmap around the highest-leverage platform problems

Наши требования

BA/BS in computer science, or related degree
6+ years building production backend, infrastructure, or cloud-native systems
Strong coding skills in Go, Python, Java, C++, or a similar language
Experience with distributed systems, APIs, storage, asynchronous workflows, or control planes
Strong instincts around identity, authorization, tenancy, policy enforcement, auditability, and sensitive data access
Able to reason about failure modes, system boundaries, invariants, and operational tradeoffs
Customer-focused, proactive, and comfortable owning ambiguous problems and production issues
Strong technical writing, communication, and collaboration skills
Experience with GCP, AWS, or Azure is a plus
Experience with AI agents, workflow systems, developer platforms, or enterprise administration is a plus

Мы предлагаем

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race

Дополнительно

This role is in person in Bangalore, India
At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required
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G
Glean
Bangalore, India

ГрейдMiddle
ЗанятостьПолная занятость
РегионИндия
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Опубликовано9 июля
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