Nextiva·Mexico·4 дн назад
Junior Expansion Account Executive (Small Business Accounts)
🌍 УдалённоLeadПолная занятость🌐 Глобал
Вилки нет, про деньги придётся договариваться с нуля.
Наша компания
Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
О роли
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver tr
Чем предстоит заниматься
Drive Expansion Revenue: Identify and close upsell and cross-sell opportunities within an existing SMB customer base
Proactive Outreach: Engage customers consistently through calls, email, SMS, and other channels to uncover new opportunities
Lead with Discovery: Listen first to understand business challenges, then align solutions to real customer needs
Deliver Value-Focused Demos: Showcase how solutions solve specific business problems and drive outcomes
Own the Sales Cycle: Manage pipeline, forecasting, and follow-up with discipline using Salesforce
Operate with Accountability: Take full ownership of your performance, activity, and results
Continuously Improve: Actively build product knowledge, sales skills, and understanding of AI trends to better serve customers
Position AI-Powered Solutions: Clearly articulate the value of Nextiva’s platform, including AI-driven capabilities that improve efficiency and customer experience
Consistently meeting or exceeding expansion revenue targets
Maintaining a disciplined, well-managed pipeline and follow-up cadence
Demonstrating strong business acumen in identifying and solving customer challenges
Effectively incorporating AI tools into your workflow to improve productivity and outcomes
Building trusted relationships with customers through professionalism and reliability (this is a role where you will interface directly with customers over video)
Наши требования
You are someone who takes ownership of your work, seeks continuous improvement, and brings energy and resilience to a high-activity sales environment
2+ years' experience in sales, account management, or customer-facing roles in a fast-paced environment
Proven ability to meet or exceed performance goals (revenue, retention, or activity-based metrics)
Strong communication skills with the ability to simplify complex concepts, advanced English fluency required (spoken & written)
Comfortable with outbound engagement and proactive customer communication
Highly organized with strong follow-through and attention to detail
Coachable and open to feedback, with a track record of applying it
Self-motivated and resourceful, you take initiative to solve problems and develop your skills
Interest in AI and technology, with a willingness to continuously learn and apply new tools
Bachelor's degree in business or a related field
Experience selling SaaS, UCaaS, CCaaS, or related technologies
Familiarity with Salesforce or similar CRM platforms
Familiarity with qualification frameworks (BANT / MEDDPICC)
Exposure to AI tools (e.g., ChatGPT, Copilot) in a professional setting
Prior experience supporting US based customers in a B2B environment
Мы предлагаем
Competitive base salary + uncapped commission
Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience
Nextiva DNA (Core Competencies)
Nextiva’s most successful team members share common traits and behaviors
Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go
Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work
Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates
Total Rewards
Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office
Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses
Health - Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
Insurance - Life Insurance (24 times your monthly salary)
Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
Financial Security - Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
Wellness - Employee Assistance Program and comprehensive wellness initiatives
Growth - Access to ongoing learning and development opportunities and career advancement
At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!
Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform
Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog
Дополнительно
You take initiative and don’t wait for direction to move work forward
You follow through on commitments and take accountability for results
You stay resilient and maintain a positive, solutions-oriented mindset
You are motivated by growth, both in your performance and your career
You prioritize learning and actively invest in your own development
This role is well-suited for individuals early in their career, making a career transition, or looking for an opportunity where effort, consistency, and growth mindset directly translate into success
What Matters Most
Ownership and accountability
Consistency and discipline
Coachability and continuous improvement
Curiosity and willingness to learn
Drive to achieve meaningful results
Experience matters, but mindset and execution matter more
Технологии и навыки
Nextiva
Mexico
ГрейдLead
ЗанятостьПолная занятость
РегионМексика
ФорматУдалённо
ИсточникСкрыто
Опубликовано4 дн назад
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