As part of a lean and highly collaborative IT team, you'll play a critical role in supporting a fast-scaling global workforce while helping drive automation, security, and operational excellence across the business. We're looking for an IT Engineer to be the hands-on IT presence for our New York office
You'll co-own identity and access management, endpoint administration, and SaaS operations for the company, working the support queue and solving problems at the root so they don't keep coming back — helping build the foundations required to support the next phase of growth
This role would suit someone who enjoys solving problems, improving processes, and leveraging technology to create scalable solutions
Serve as the on-site IT support engineer for our New York office — resolving hardware, account, and access issues for employees in person and through the ticket queue
Administer and evolve our core SaaS stack — Okta, Google Workspace, Slack, Notion, and similar tools — as the systems the rest of the company depends on
Own the employee identity lifecycle: onboarding, off-boarding, and access changes, provisioned accurately and on time through Okta
Configure and maintain SSO, SAML, OIDC, and SCIM integrations as we bring on new SaaS applications
Own Mac endpoint management through Rippling MDM including configuration policies, OS/app patching, compliance enforcement
Automate recurring IT and access-management work using Python, Bash, and tools like Workato or similar
Support security and compliance efforts — least-privilege access, MFA enforcement, and audit-ready documentation for frameworks like SOC 2
Write and maintain clear run-books and architecture documentation so the systems you build are usable by the rest of the team
Identify opportunities to streamline and enhance IT operations at scale