Product Engineer

🏢 ОфисMiddleПолная занятость

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Наша компания

A LITTLE ABOUT US incident.io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong.

О роли

Since launching in 2021, we've helped over 2,000 companies, including OpenAI, Netflix, and Airbnb, run more than 1 million incidents. The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.

Чем предстоит заниматься

At incident.io what you build is yours: the whole loop, from hearing directly from customers what's worth building, to building it, with the trust to run with it and make something you're actually proud of

WHAT THAT LOOKS LIKE DAY TO DAY

You'll spend real time in the codebase, but also on calls with customers, in Slack threads with them, reading their feedback. Understanding what customers need matters as much as building it. Once something's yours, it's yours end to end: the design and planning, the implementation, the testing, the delivery, and the follow up conversation with the customer who asked for it

Day to day you're working in Go, TypeScript and React. That's just what we use, not a requirement for what you've used before. We care about how you think, not which stack you've clocked hours in

We build with AI, not around it

Flat structure, no ladder. People come from all kinds of backgrounds: some have founded companies, some have been CTOs, some are earlier in their careers. Here everyone's the same thing: a builder. The only thing that actually matters is whether you're curious about how the whole thing works, not just your bit of it

Наши требования

You spot things before anyone asks you to. If a customer's about to notice a problem, you've usually already fixed it

"If not me, then who" is basically how you operate. You don't wait around for something to be officially yours before you deal with it

You're comfortable in ambiguity, not just tolerant of it. Early ideation, half formed problems, and shifting priorities don't throw you off

You share work when it's about 70% done, not 100%: drafts, MVPs, rough cuts, because you'd rather get feedback early than polish something in isolation

You're product minded, not just technically minded. You have real opinions about what should get built and why, and you're not shy about sharing them

You communicate clearly, whether that's a Slack message to a customer, a design doc, or explaining a tricky trade off to your team

You adapt fast. Feedback changes your plan, not your mood

SUPPORTING YOU

We work hard and we think life outside work matters just as much. Our benefits pack is built to support both

Private medical insurance. Seriously good cover - we want you and the people you love to be looked after

Competitive annual leave. Showing up at your best requires switching off, and we make sure you have time to do that

First Friday of every month off. Yes, seriously

Enhanced pension. We put real money in, because future-you deserves better than an afterthought

Meaningful equity. We're rapidly scaling, and everyone who helps shape the outcome should share in it

Unlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too

Generous parental leave. The early days with a new baby matter more than anything we're doing here, and we want you to be present for them

Two budgets that have your back. £1000 to invest in your setup, £500 a year to invest in yourself

incident.io

London

ГрейдMiddle

ЗанятостьПолная занятость

РегионВеликобритания

ФорматОфис

ИсточникСкрыто

Опубликовано14 авг.

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