How petabyte-scale data infrastructure works - Allium manages 5+ petabytes across every combination of cloud provider x data warehouse (Snowflake, BigQuery, Databricks...) x region. You'll pick up how these systems are designed, where they break, and how to reason about freshness, cost, and correctness tradeoffs between them
How to build AI-native support - Tickets that feed runbooks; runbooks that support agentic skills; an agentic loop that builds on itself and compounds - You will learn how to build an AI-native support system that scales
How to manage expectations with institutional customers (banks, asset managers, exchanges, foundations) - What incident management best practices look like in production, how to communicate during a data incident, how to set an SLA you can actually keep, and how to thread the needle when two customers' expectations conflict
How 100+ blockchains work under the hood - Resolving a ticket often means tracing a number back to raw on-chain data - why a stablecoin supply figure differs between two sources, why a balance snapshot lags, what a reorg does to a table. You'll build genuine depth in EVM, Solana, and the long tail of chains
How enterprise data delivery works end to end - warehouse-native shares, APIs, Kafka streams, push vs pull. You'll learn to pick the right mechanism for a customer's problem, because half of support is knowing where in the product the answer already lives
How to run a data quality investigation - verification checks, cross-source reconciliation, and separating "the data is wrong" from "the query is wrong" from "the chain did something unusual."
A path into becoming an Allium Data Wizard, if that's where you want to go. Every Wizard at Allium started on the frontlines; we believe staying close to customers and their use cases is how you learn the data best. This role builds exactly those skills: tracing numbers back to raw on-chain data, debugging SQL at scale, learning protocol mechanics
Obsessiveness - The best people at Allium cannot put a problem down once they pick it up. We care more about the work than is strictly rational. Institutions trust us because our data is right. Right means caring about the small things. The decoded contract that ships with one wrong field. The label that is 99% accurate but wrong on the address that matters. The query that runs in 4 seconds when it should run in 400 milliseconds. Most companies tolerate these. We do not
Obsessiveness shows up as depth of care. It is not measured in hours worked or visible effort. You should feel something physical when work ships half-right. That instinct is what we hire for
Pro Athlete Mindset - Consistency. Day in and day out, in pursuit of excellence. A win yesterday does not guarantee (or even imply!) a win tomorrow. I hope anyone who supports a failing sports team will feel the pain (cough Man United fans) of inconsistency
Figure It Out & Extreme Ownership - Every day is unexplored territory. There are new engineering frameworks, new legal docs, new compliance, new sales, new regulations, and new operational procedures every single day. If you don’t know it, learn it. If you can’t learn it, find someone or a product that does it. If you can’t find someone, find someone who can find someone. It is never a lack of resources, but lack of resourcefulness
High Agency - (One of) the highest commonalities between all successful people is their responsiveness. Most successful billionaire CEOs still reply to emails within minutes (within working hours). And when you reply, respond fast with effective solutions - and even better, resolutions. If you’re looking for a superpower, you can’t go wrong with responsiveness. Well of course this doesn't make sense when you're an engineer coding in flow, but in general high agency of problem solving gets one very far in life
Leading from the Front - No one is going to listen (and adopt) your suggestion unless you lead by example. It’s one thing to say We need to do XYZ this better & it’s another thing to build an MVP and say “This is the way we should do things”. The proof of work and momentum goes a long way
Strong Opinions On the Future (loosely held) - It is okay to be wrong, but what is not okay is not to have an idea of how a better future should be. Alliumites take pride in trying to improving everything about the company all the time
Sense of (Allium) business smell - There are number of folks who live to eat at Allium, but the Allium smell we are talking about is that we love folks who naturally want to know why and how the work they are doing builds leverage for their teammates and also relates to the business goals