Senior Manager, Engineering

🏢 ОфисSeniorПолная занятость

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Наша компания

WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

О роли

This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, take

Чем предстоит заниматься

Lead, hire, and develop a high-agency infrastructure team in Bengaluru, creating a culture of accountability, technical excellence, and strong mentorship

Own delivery for core infrastructure investments spanning cloud infrastructure, observability, container orchestration, reliability, and platform foundations

Partner closely with Product Engineering, Security, and adjacent platform teams so infrastructure accelerates product delivery instead of constraining it

Guide technical strategy across multi-cloud infrastructure, including Azure- and GCP-based systems, Kubernetes orchestration, networking, container management, and infrastructure as code

Drive operational excellence through better observability, incident response, disaster recovery, runbooks, alerting, and recovery tooling

Help the organization scale safely by improving system design quality, hardening critical paths, and pushing durable solutions to reliability bottlenecks before they become customer-facing failures

Partner with AI and product teams to support Harvey’s next major product surfaces, including agent workflows, model infrastructure, and large-scale document processing systems

Contribute as a hands-on technical leader when needed, especially in architecture reviews, incident leadership, prioritization, and high-stakes cross-functional programs

Hardening the Agent Platform so product teams can ship AI agent experiences with resource isolation, authenticated sandbox access, and resilient execution

Improving database resilience and recovery so incidents are mitigated quickly and the main database never becomes the bottleneck during critical events

Raising site reliability through stronger alerting, failover strategy, autoscaling, and runbooks so customers are never the first to know Harvey is degraded

Scaling vector and retrieval infrastructure that underpins document-heavy workflows and enterprise search, including migrations that improve reliability and unlock new capabilities

Building a multi-region, enterprise-grade platform that meets strict data residency, security, and uptime expectations for global customers

Наши требования

4+ years of engineering management experience and 10+ years of hands-on infrastructure or platform engineering experience in production environments

Deep technical strength across cloud infrastructure, Kubernetes, networking, observability, CI/CD, and infrastructure-as-code tooling such as Terraform or Pulumi

A track record of designing and scaling reliable distributed systems, with strong judgment around performance, fault tolerance, and operational tradeoffs

Experience leading complex cross-functional initiatives and translating ambiguous platform needs into clear execution plans and measurable outcomes

Strong people leadership: hiring well, coaching engineers, creating accountability, and building a healthy, high-performing team culture

Clear communication and calm execution during incidents, escalations, and high-stakes customer-impacting situations

A systems mindset, bias for simplicity, and the ability to raise standards while keeping teams moving fast

Experience with AI/ML infrastructure, high-throughput inference systems, or model platform reliability

Experience operating multi-tenant, security-sensitive platforms for enterprise or regulated customers

Familiarity with Azure at scale; GCP or AWS experience also transfers well

Experience supporting global, follow-the-sun operations or building teams across regions

Дополнительно

Core Infrastructure exists to “deliver core infrastructure that powers our products and teams,” and its current mission is operational excellence at scale. The team serves two critical user groups: external customers who need Harvey to be as reliable as the tools it replaces, and internal product engineering teams who need infrastructure they can build on without firefighting

The systems this team owns are directly tied to Harvey’s next wave of growth, including agent infrastructure, database resilience, site reliability, vector search, job execution, regional data residency, and multi-cloud scale

Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role

Harvey

Bengaluru

ГрейдSenior

ЗанятостьПолная занятость

РегионИндия

ФорматОфис

ИсточникСкрыто

Опубликовано22 июня

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