2–5 Years of Experience: Foundational experience in a business analysis, tech support, or systems analysis environment. You should be comfortable working independently without requiring constant day-to-day mentoring
Strong Technical Storytelling: An ability to take loose, early-stage business inputs (sales plays, product, and marketing info) and structure them into clear, logical data flows or step-by-step user journeys for developers
Device-Savvy Problem Solving: A natural curiosity for testing how applications behave across multiple platforms, physical mobile devices, and browsers
No Coding Required: Programming skills are not required for this role. Instead, practical GenAI experience is
The Bonuses (Instant Standouts)
Familiarity with, or exposure to, Identity & Access Management (IAM) or Cyber Security concepts (This will get you to the front of the line)
Strong experience with crafting lean, context-driven prompts and leveraging AI as a daily force multiplier
Familiarity with sales environments, sales engineering, or customer-facing technology roles
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management