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Staff Software Engineer (Internal Tooling) | Canada |Remote
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Grafana Labs·Canada·5 авг.

Staff Software Engineer (Internal Tooling) | Canada |Remote

от 13 046 $
≈ от 1,1 млн ₽
🌍 УдалённоSeniorПолная занятость🌐 Глобал
Навык востребован (python).
Нажмите на сигнал, чтобы увидеть, на чём он основан

Наша компания

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and system

О роли

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we are interested in applicants in Canada time zones only at this time.

Чем предстоит заниматься

We're looking for a Staff Integrations Engineer to join our GTM Tools & Technology team — a hybrid role sitting at the intersection of Revenue Operations and internal software engineering. You'll own the architecture and delivery of integrations across our go-to-market stack while building the internal GTM tooling to help us deprecate unnecessary SaaS spend
This is a builder role. You'll write production Python, design data models, partner closely with Revenue Operations and Finance stakeholders, and act as the technical anchor for a team that moves fast. The right person is as comfortable diagramming a CRM data flow as they are shipping an internal application from scratch. This role sits within the GTM Systems team and you will work closely with the Field Operations team and the System Administrators within GTM Systems
Architect and own end-to-end integrations across Salesforce, Snowflake/BigQuery, Slack, Grafana, and billing & finance systems
Define and enforce integration patterns and API standards across the GTM stack
Lead incident response and root-cause analysis for integration failures; drive improvements to observability and alerting
Partner with Revenue Operations to translate business requirements into reliable, scalable technical solutions
Evaluate and rationalize third-party connectors, middleware, and iPaaS tooling against build-vs-buy criteria
Design and ship internal applications that replace SaaS point-solutions — reducing cost, consolidating workflows, and increasing team leverage
Establish a lightweight internal development practice: code standards, CI/CD, deployment patterns, and documentation norms
Leverage AI/LLM capabilities (APIs, agentic workflows) to accelerate internal tool development and automate repetitive operations work
Maintain a clear deprecation roadmap tied to measurable SaaS spend reduction targets

Наши требования

Experience with frontend frameworks & tooling (React, Slack Block Kit, dashboard components) to build user-facing interfaces for AI tools
Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, pgvector, or similar)
Prior work automating sales, customer success, or marketing workflows in a B2B SaaS environment
Experience with workflow automation platforms like n8n, Workato, Prefect, Clay, PhantomBuster, Apify, Dust, or similar tools
Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources and tools
Exposure to observability tools for AI systems (LangSmith, Weights & Biases, custom logging/evaluation frameworks)
Experience working in Revenue Operations, GTM Analytics, or Sales Operations environments
Previous experience in open source or developer-focused SaaS companies—Grafana is built on OSS and we value engineers who share that DNA
8+ years of software engineering experience, with a strong focus on systems integration and/or internal platform development
Expert-level Python — you write production code, not just scripts, Java, and Java Script
Deep hands-on experience with Salesforce (data model, APIs, automation) and at least one cloud data warehouse (Snowflake or BigQuery)
Proven track record building internal tooling that replaced or meaningfully reduced reliance on commercial SaaS products
Solid grasp of data modeling, API design, event-driven architectures, and ETL/ELT patterns
Experience integrating billing, finance, or quote-to-cash systems (e.g., Stripe, NetSuite, Zuora, or similar)
Demonstrated ability to work autonomously in ambiguous environments — you scope your own work and drive it to completion
Strong communicator who can translate technical tradeoffs for non-technical GTM and finance stakeholders
Familiarity with GTM platforms like Salesforce, HubSpot, Outreach, Gainsight, or similar CRM/sales engagement tools

Мы предлагаем

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally

Дополнительно

Set the technical direction for how GTM systems share data — defining canonical data models, source-of-truth ownership, and sync strategies
Conduct design reviews and provide architectural guidance to engineers, RevOps analysts, and technical stakeholders
Identify and remediate technical debt proactively; advocate for engineering rigor in a primarily non-engineering organization
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro)
100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment
Transparent Communication – Expect open decision-making and regular company-wide updates
Innovation-Driven – Autonomy and support to ship great work and try new things
Open Source Roots – Built on community-driven values that shape how we work
Empowered Teams – High trust, low ego culture that values outcomes over optics
Career Growth Pathways – Defined opportunities to grow and develop your career
Approachable Leadership – Transparent execs who are involved, visible, and human
Passionate People – Join a team of smart, supportive folks who care deeply about what they do
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings
In Canada, the Base compensation range for this role is CAD 186,368 - CAD 223,642. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally
Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process

Технологии и навыки

software engineering
engineer
java
python
salesforce
G
Grafana Labs
Canada

ГрейдSenior
ЗанятостьПолная занятость
РегионКанада
ФорматУдалённо
ИсточникСкрыто
Опубликовано5 авг.

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