We are seeking a Solution Architect to join the Litify AI team within our Professional Services organization. Operating with a high degree of autonomy, you will lead the practical application of advanced AI technologies within the legal sector, helping to define and establish new industry standards
You will direct the end-to-end implementation of Litify AI for our clients, which includes designing custom agent workflows on the Salesforce platform, providing strategic guidance to clients, and executing successful deployments. While collaborating closely with a Project Manager, you will maintain complete ownership of the technical solution, including the system architecture, configuration, and final project outcomes
Demo Litify AI capabilities to clients and prospects, tailoring demonstrations to their specific legal workflows and use cases
Lead discovery sessions to solicit and document client requirements, translating them into detailed solution designs
Build and deploy custom AI agent workflows on Litify AI’s Salesforce-based framework, owning configuration from design through go-live
Serve as the primary technical advisor to clients on Litify AI capabilities, best practices, and product roadmap
Work closely with your Project Manager to scope, plan, and deliver AI implementations on time and within budget
Partner across Sales, Engineering, and Customer Success to align on client needs, surface feedback, and drive successful outcomes across the full client journey
Define success metrics for each deployment and drive adoption to ensure clients realize measurable value
Document solution designs, configuration decisions, and implementation guides for client and internal use
Collaborate with Litify’s product and engineering teams to surface client feedback and influence the AI roadmap