As an AI Controls Solutions Engineer, you'll play a critical role in operationalizing and scaling Phaidra's solutions for enterprise data center customers
We are seeking a team member located in the following area: USA
10-15 years of work experience as a controls engineer, programmer, or equivalent
Possesses expertise in HVAC and Data Center cooling control methodologies and strategies and displays knowledge of chiller plant fundamentals, configurations, and sequence of operations
Ability to operate as an Solutions Engineer independently
Understanding of applied thermodynamics for cooling systems, refrigeration systems, and hydronics
Experience designing, programming, or strong working knowledge of industrial and commercial control systems and protocols such as BACnet and Modbus
Understanding the applications and control strategies of air side chilled water and direct expansion cooling systems
Ability to troubleshoot, triage, and analyze issues with control systems and equipment
Strong proficiency in working with data center operations teams and contributing to solving field operations related problems and challenges
Experience programming control systems with PLC, ladder logic, text, or block programming languages
Ability to analyze the performance and viability of your engineered solutions
Passion for problem solving and using scalable solutions to solve repeat problems
Ability to translate a combination of customer-stated and customer-implied needs into coherent needs documentation for use by the software development team
Good educational background in one or more related disciplines pertinent to your area of expertise. Example disciplines include Mechanical Engineering, Computer Science, Software Engineering, Control Theory, Applied Mathematics and other various engineering and applied science fields
Ability to read and write Python scripts (in collaboration with the software engineering team) to implement Insights and scrappy tooling
Ability to work independently to resolve onboarding or support tickets by coordinating with the right people or providing direct solutions. You will possesses deep knowledge of Phaidra’s pipelines and effectively identify and addresses issues and manage risks actively
Exhibits excellent communication skills and has the ability to explain complex domain specific concepts to non-domain experts and also explain complex AI and ML specific concepts to non-AI/ML specific customers
Ability to own and manage large sections of documentation, fostering a culture of high standards in documentation and communication
Ability to understand customers well and drive a culture of pragmatic urgency and customer satisfaction
Ability to lead the deployment and support of multiple Solutions, perhaps in parallel
Ability to own project delivery within team, work as an independent contributor, and rally other individuals on the team to accomplish substantial tasks that cannot be completed independently
Ability to mentor peers, delegate within team, handle project stakeholders, build relationships with other departments within Phaidra, and collaborate with their manager on the roadmap, backlog, and work planning
Shares our company values: Collaboration, Transparency, Operational Excellence, Ownership, & Empathy
Experience with rapidly prototyping new technologies and converting into commercially viable products
Experience building, owning, and operating your own codebases/services
Experience architecting services within cloud platforms
Experience applying AI and ML in controls applications
Experience with statistics, analytics, etc
Experience with domain relevant optimization problems and solutions
Familiarity with markup languages like Xml, Json, or Yaml
Onboarding
In your first 30 days...
You will have a solid understanding of what Phaidra does and how we do it
You will have met with team members across Phaidra and started building relationships that will help you be successful at your job
You will have become proficient at navigating the Solution team’s processes and software tools