Testlio·EMEA·30 июня
Director, Delivery (EMEA)
от 41 667 $
≈ от 3,6 млн ₽
🌍 УдалённоLeadПолная занятость🌐 Глобал
Наша компания
About the job Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit testlio.com.
О роли
We are hiring a Director, Delivery (EMEA) to serve as a strategic leader responsible for the vision and execution of delivery services across an assigned group of industries within the Testlio portfolio. This role provides executive oversight for Testing and Engagement practices, architecting the overarching strategy, cultivating elite talent, and establishing industry-leading standards for servic
Чем предстоит заниматься
Lead a strategic, industry-focused delivery organization within Testlio’s EMEA region to drive world-class customer outcomes, operational maturity, and long-term retention
Use your extensive domain expertise to challenge, recommend, and partner with enterprise clients and internal cross-functional teams to drive strategic testing solutions
Ensure client onboarding, pilot implementations, and value realization are exceptional to optimize new logo acquisitions and account expansion opportunities
Partner closely with the Sales organization to orchestrate pre-sales strategy, and identify, win, and grow revenue opportunities within your existing portfolio and new prospects
Create and deliver executive-level status reports that properly communicate engagement progress, performance KPIs, and vertical financial health tailored to the proper audience
Collaborate with peers on the Delivery Leadership team and cross-functional departments (such as Community and Operations) to continually improve customer experience and scale the freelance tester network
Process yearly renewals for clients inclusive renewal planning, commercial conversations, and closure
What do you need to succeed?
Наши требования
Great Culture: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network
Remote Work: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace
Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development
Winning Business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio
12+ years of experience in professional services delivery, with a minimum of 5 years in a senior leadership capacity overseeing large-scale, complex engagement portfolios and multi-million dollar P&Ls
University degree in Computer Science, Software Engineering, Business Administration, or an equivalent technical/professional domain field
Proven track record in professional services engagement management, consultancy of internal/external stakeholders, and leading delivery transformation initiatives
Deep knowledge of software development processes, DevOps pipelines, Quality Engineering principles, and diverse software testing methodologies
Advanced experience developing and maintaining executive relationships with the ability to articulate complex technical concepts concisely to non-technical stakeholders
Strong capabilities in account health tracking, metric analysis, financial reporting, risk management, and structured project task delegation
Experience with renewal processing, both operationally and commercially
Leadership and coaching skills to coordinate, inspire, and develop cross-functional, remote, and networked teams in a fast-paced environment
Exceptional written and verbal communication and presentation skills in English, with an emphasis on executive presence
An analytical, organized, and meticulous approach to ensuring organizational standards and delivery processes are met or exceeded under pressure
Adaptability and resilience to comfortably navigate ambiguity and establish long-term direction within an environment of constant scale and change
Empathetic and socially open-minded collaborator who is highly considerate of cultural differences across globally distributed teams
Growth mindset with a commitment to continuous learning, domain mastery, and actively seeking feedback to elevate personal and team performance
What is the application process?
At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete
Дополнительно
Application
Recruiter interview
TestGorilla assessment
3 # Team and Stakeholder interviews
Reference checks
Offer & background check
Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website
Технологии и навыки
Мы против мошенников на площадке: если тебя просят заплатить, продиктовать код или установить непонятное приложение, прекращай общение и сразу пиши нам (чат с основателем или форма обратной связи).