Proven experience in technical consulting, technical customer success, or other customer-facing technical roles
Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better
Hands-on knowledge of AI/LLMs in the field of software development
A passion for continually improving the customer experience
Strong verbal and written communication skills in English and the local language of your office
Exceptional presentation skills for demonstrating JetBrains products to customers
The ability to quickly identify and address technical and business challenges related to software development tooling
The ability to convey technical concepts to customers of all technical backgrounds
Comfort in a fast-paced and dynamic working environment
Experience working in or with large software development teams
A collaborative and team-focused mentality, with a willingness to take initiative
Self-direction and resourcefulness
The ability to travel approximately 25% of the time
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation