Based in an APAC time zone with reliable overlap to customer business hours across East Asia, Southeast Asia, and ANZ
Excellent written and spoken English. Additional Asian languages are a strong plus, especially Japanese, Korean, Mandarin, or Hindi
Familiarity with data privacy and enterprise security reviews common across APAC, for example Singapore PDPA, Japan APPI, Korea PIPA, Australia’s Privacy Act, and India’s DPDP Act
Ability to travel within the region for critical customer milestones, estimated 10 to 20 percent
YOUR FIRST 90 DAYS
First 30 days
Ramp on Deepgram’s platform, APIs, SDKs, self-hosted deployments, and support practices. Shadow calls across pre-sales, post-sales, and support. Begin owning low-risk technical tasks for an active account and contribute improvements to runbooks or sample code relevant to APAC environments
By day 60
Own 2-3 customer workstreams end to end. Lead discovery for one new implementation or migration. Publish one reusable asset such as a deployment guide, Helm example, or troubleshooting playbook with APAC nuances like regional cloud endpoints and data residency
By day 90
Act as primary technical owner for several APAC accounts in production. Close at least one complex investigation with measurable customer impact. Present a short readout on a repeated regional pattern and the automation or content you created to solve it
Remote across APAC with periodic regional meetups
Collaboration with colleagues in EMEA and the Americas to support continuous coverage
Shared playbooks, defined escalation paths, and measurable SLAs
Recruiter screen focused on experience, motivations, and logistics
Hiring manager conversation focused on technical depth and customer impact
Technical assessment that mirrors real work. Expect practical coding, architecture discussion, and debugging
Panel interviews with cross-functional partners
Short presentation on a customer-facing technical win you led. Explain the problem, your approach, and measurable outcomes
If this sounds like you, we would love to meet you!
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