Support end-to-end HR service delivery across personnel actions, employee lifecycle changes, and HR transactions
Coordinate closely with Payroll to ensure accurate processing of hires, terminations, changes, and audits
Assist with benefits administration coordination, including eligibility tracking, enrollments, and employee inquiries
Support general HR inquiries and conduct research of policies and procedures, as needed
Maintain accurate employee data across HR systems and ensure compliance with internal policies and applicable regulations
Support onboarding, offboarding, and employee documentation processes in partnership with HR leadership
Run standard and ad-hoc HR reports related to headcount, turnover, hiring activity, benefits, and workforce trends
Track and maintain HR and Talent Acquisition KPIs (e.g., time-to-fill, pipeline metrics, hiring volume, retention, turnover, and other workforce data)
Support HR dashboards and reporting for leadership, ensuring data integrity and consistency
Assist with audits, data validation, and reconciliation across HR, ATS, and payroll systems
Support recruitment and hiring efforts across corporate and program roles
Assist with requisition tracking, job postings, candidate workflow coordination, and interview scheduling
Partner with Recruiters and Hiring Managers to ensure hiring processes are followed and timelines are met
Support offer coordination, pre-employment steps, and hiring documentation
Track recruiting activity and hiring metrics to support TA planning and performance reporting
Identify opportunities to improve HR processes, workflows, and reporting efficiency
Support documentation of HR procedures, SOPs, and job aids
Serve as a liaison between HR, Talent Acquisition, Payroll, I.T., PMO and internal stakeholders to ensure smooth service delivery
Provide responsive, professional support to employees and managers on HR-related inquiries