Чем предстоит заниматься
We are seeking a Senior Manager, Applied Field Engineering — AI/ML Product Specialists to lead a high-performing team of AI/ML specialists at the intersection of product, field, and customer success
In this hands-on leadership role, you will manage a team of Applied Field Engineers who are deep practitioners in Snowflake's AI/ML product portfolio — including Cortex AI, ML modeling, and agentic workflows. You will drive product adoption and customer outcomes, ensuring customers move beyond initial activation to unlock the full depth of Snowflake's AI/ML capabilities. Critically, you will serve as a strategic bridge between the field and Snowflake's product organization — translating customer experience into structured product insight that directly shapes roadmap priorities. You will work closely with Product Management, Engineering, and Sales leadership to ensure Snowflake builds the right things and customers realize their full potential
Own the field-to-product feedback loop for AI/ML: systematically gather, synthesize, and prioritize customer insights, product gaps, and adoption blockers from your team
Maintain direct relationships with AI/ML Product Management and Engineering counterparts — bring structured field signal into roadmap discussions and represent customer needs in product planning
Partner with Product Marketing to ensure field-facing materials accurately reflect current product capabilities, and flag gaps where messaging and product reality diverge
Participate in product beta programs, early access initiatives, and design partnerships — positioning your team and strategic customers as input sources for new AI/ML features
Partner with Sales leadership to align technical resources to pipeline and key account priorities where product depth is the differentiating factor