Work directly with in-house legal teams at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work
Serve as the voice of the customer, translating feedback and legal workflow insights from in-house lawyers into concrete, lawyer-ready product direction
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt
Build and refine product demonstrations, workflows, and use cases that reflect how in-house legal teams actually work, including how AI is transforming those workflows
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal departments
WHAT YOU HAVE
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet
JD or equivalent legal qualification
At least 3 years of experience practicing law in-house and/or advising corporate legal departments at a top-tier law firm or sophisticated company legal team
Strong understanding of the workflows, challenges, and demands faced by in-house legal teams, including balancing legal risk with business priorities
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals and business stakeholders at all levels
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations
Curiosity about AI and its potential to transform legal practice
A practical, solutions-oriented mindset and enthusiasm for working directly with customers
Experience working cross-functionally with business, operations, compliance, or product teams is a plus