Enhance Biometric Solutions: Continuously improve our biometric products to ensure they are adaptable, reliable, and meet the diverse needs of our users
Drive Cross-Company Product Development: Promote collaboration across the entire company to accelerate the delivery of impactful, user-focused features
Ensure User Success: Go above and beyond to ensure our users benefit from our technology by providing ongoing support, troubleshooting, and guidance, while actively participating in decision-making and project implementation
Working within the department to own problems all the way to the delivery of solutions
Coordinate dependencies between Mobile and Cloud engineering teams to ensure seamless solution delivery
Gathering and synthesising customer insights from internal teams (e.g., Partnerships, Operational Delivery) and external sources (field visits, user interviews, market research) to inform product development
Support prioritising high-level problems to solve in the product backlog
Reviewing our projects to determine how well our product is performing
Work with Engineering Managers who run the development teams, ensuring they are involved and informed. Facilitating their participation in stakeholder calls and field visits to grow their autonomy in their respective teams
Stay up to date with industry trends, emerging technology and best practices in our sector
Grow our customer obsession in everything we do through education, processes, and tools
5+ years of experience as a product manager in an agile environment, working on mobile or cloud-based products
Strong technical background with the ability to understand and discuss technical concepts with a variety of different audiences
Experience managing technical products and roadmaps
Proficiency with an issue-tracking tool (e.g. JIRA, YouTrack)
Ability to communicate effectively across many levels, building strong interpersonal relationships with engineers, designers, operational managers, and external stakeholders
5 Reasons to Join Simprints
Life is short. We believe work should be inspirational, meaningful and fun. At Simprints, we’re taking on global development’s biggest challenges, powered by an amazing culture and incredible people. Work with us, and you will grow faster, learn more, and take on great responsibilities with the potential to make lasting change
1. Genuine Impact. Work directly with our partners and users to deliver technology that has the potential to impact millions of lives across the globe. At Simprints, you’ll be part of a team that is passionate about driving real change
2. An incredible, diverse team. Our work is at the intersection of technology and global development, and we’ve managed to build an amazing team drawn from all over the world. But don’t take our word for it—we’re an externally recognised as a Great Place to Work, and a 2025 Best Workplace for Women amonst many other accolades
3. Mutual Flex. We champion a work culture where autonomy and trust are paramount, steering clear of mere face-time metrics. Whether it's managing life's essentials like healthcare appointments or adapting work hours to match your peak productivity times, we've got you covered. In return, we count on your reciprocal flexibility when mission-critical moments arise, like stepping up for a crucial client discussion on a Friday or tackling unexpected technical glitches beyond regular hours
4. Ultimate work-life balance
We offer a 4-day workweek, meaning everybody has the option to have Fridays off
We also offer unlimited annual leave, which allows you to prioritise your well-being
As long as you're driving results and fostering teamwork, we encourage you to strike that perfect balance between your professional and personal life. Our commitment to this model's success is solidified through semi-annual productivity assessments with our board, ensuring that our high standards of performance are consistently met
5. Professional development. We promote continual learning and put our money where our mouth is with development plans and access to global experts through the GLG network
We also have a generous professional development budget for each colleague – “Eduprints”. Is there some training you’d like, or maybe you could benefit from professional coaching? Simply provide a business case that shares your aspirations and the resources you need, and we'll do our best to support you
We care about both your development in Simprints and your holistic long-term career goals. Simprints Alumni have gone on to work for Google, USAID, Gavi the vaccine alliance, Save the Children, and other top players