As a Software Engineer on the Automations team at Mercor, you’ll join a small, high-leverage engineering group building the autonomous systems that run Mercor’s internal operations — and eventually, operations at scale for the companies we serve
This is not a research role. You’ll design and ship production agents that take real actions: scheduling interventions, executing operational playbooks, managing talent pipelines, and surfacing decisions that previously required hours of manual click-ops. From day one, you’ll own systems end-to-end — from MCP server design to evaluation frameworks — working directly with operators and platform engineers to turn repeatable human workflows into reliable, autonomous ones
You’ll reason about correctness, rollback, observability, and trust in systems that touch payments, contracts, and people’s livelihoods. This is greenfield agentic infrastructure with immediate real-world impact
Build and maintain MCP servers that give agents structured access to Mercor’s platform reading project state, taking management actions, and triggering communications
Design and implement evaluation frameworks to measure agent decision quality and drive continuous improvement through feedback loops
Develop action queues and playbook orchestration systems that allow agents to execute multi-step workflows with conditional logic
Instrument agent systems end-to-end — capturing outcomes, closing feedback loops, and enabling hill-climbing on eval metrics
Collaborate directly with operators to identify high-leverage automation opportunities and translate them into robust agent behaviors
Debug and harden agent systems in production, designing for reliability at scale
Contribute to foundational patterns and infrastructure that the rest of the company will build on