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Lead Data Center NOC Engineer
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Armada·USA·26 авг.

Lead Data Center NOC Engineer

от 13 108 $
≈ от 1,1 млн ₽
🌍 УдалённоSeniorПолная занятость🌐 Глобал
Навык востребован (python).
Нажмите на сигнал, чтобы увидеть, на чём он основан

Наша компания

Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.

О роли

We are seeking a Lead Level 2 Data Center NOC Engineer to provide technical leadership and operational ownership across modular, edge, and distributed data center environments. This lead role acts is responsible leading incident response, mentoring NOC staff, and ensuring uptime of critical infrastructure including power, cooling, and networking systems. The ideal candidate combines deep hands-on troubleshooting with strong leadership, communication, and process ownership

Чем предстоит заниматься

Location
This position may be performed remotely in the U.S. The Greater Seattle Area is strongly preferred, given Armada's operations and the collaborative nature of the role
Serve as Incident Commander for medium to high-severity incidents
Own end-to-end incident lifecycle: detection, triage, mitigation, communication, and resolution
Drive root cause analysis (RCA) and corrective actions for recurring issues
Ensure high-quality, executive-ready incident communications
Continuously improve MTTR and operational reliability

Наши требования

7+ years experience in NOC, data center, or infrastructure operations
Demonstrated experience leading incidents or technical shifts
Strong hands-on experience with DCIM/BMS platforms (Distech, Schneider, RadixIOT)
Advanced L2/L3 networking troubleshooting experience
Solid understanding of power, cooling, and monitoring systems
Ability to interpret electrical one-lines and network diagrams
Comfortable with shift work and on-call rotations
Certifications: CCNA, JNCIA, CDCTP, CDCP, or equivalent
Experience with edge/remote connectivity (VSAT, LTE/5G, Starlink)
Familiarity with Linux/Windows server environments
Basic scripting (Python, Bash, PowerShell)

Мы предлагаем

We use a geographic pay structure based on cost-of-labor markets
Tier 1 (e.g., SF Bay Area, NYC, Seattle): $144,715 – $180,890
Tier 2 (most U.S. metro areas): $125,840 – $157,300
Tier 3 (other cities): $119,548 - $149,435
Final compensation will be determined by experience, scope, and level, and may vary from the posted range
In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request)
Competitive base salary and equity
Medical, dental, and vision (subsidized cost)
Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
Retirement plan options, including 401(k) and Roth 401(k)
Unlimited paid time off (PTO)
14 paid company holidays per year

Дополнительно

Act as the senior technical lead on shift, guiding and supporting L1 NOC technicians
Serve as primary escalation point for incidents until resolution or handoff to L3 Engineering
Lead shift handovers, prioritization, and operational decision-making
Mentor and coach junior NOC staff and support onboarding
Represent the NOC during cross-functional incident bridges
Monitor and troubleshoot physical infrastructure using PLC, BMS, and DCIM platforms
Perform health checks on UPS, PDUs, generators, CRAC/CRAH systems
Troubleshoot MEP-related issues and coordinate maintenance and remote hands
Support modular, containerized, and micro data center deployments
Enforce physical and logical security policies
Monitor and troubleshoot switches, routers, firewalls, and edge connectivity
Perform L2/L3 troubleshooting (VLANs, IP addressing, MTU, routing fundamentals)
Validate fiber/copper connectivity, optics, link status, and redundancy paths
Troubleshoot VPNs and secure remote access solutions
Escalate architecture or design issues to Network Engineering (L3)
Use observability and ITSM platforms (Grafana, Zenduty, ServiceNow, Jira, SolarWinds)
Own and maintain operational runbooks, SOPs, and escalation procedures
Improve alerting quality, dashboards, and noise reduction
Support automation, reporting, audits, and compliance requests
Partner with Engineering and Product teams
Participate in change planning, execution, and post-change validation
Identify operational gaps and drive continuous improvement initiatives
A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude
Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda
Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you
Unsolicited Resumes and Candidates
Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees
For U.S. Based candidates: To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed below, varying based on location experience, skills, and qualifications
$125,840—$157,300 USD

Технологии и навыки

engineer
devops
python
ccna
architecture
A
Armada
USA

ГрейдSenior
ЗанятостьПолная занятость
РегионСША
ФорматУдалённо
ИсточникСкрыто
Опубликовано26 авг.

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