Чем предстоит заниматься
Forward Deployed Engineers are the technical tip of the spear at Exa. You sit at the intersection of product, engineering, and customer success, turning complex integrations into production wins. You need to be someone who can ship code in the morning and close a deal in the afternoon
You'll embed directly with customers' engineering teams to solve real problems with Exa's API. You'll context-switch constantly across accounts, codebases, and industries. When something breaks, you fix it. When a feature is missing, you build it. When a customer is stuck, you unblock them before they even ask. This is not a support role. You are an engineer who sells and a seller who ships
Take a customer from first cold outbound to production integration to closed deal
Build and ship demos, tutorials, and sample applications that show what Exa can do
Debug and resolve technical issues across the full stack, from API behavior to frontend rendering
Identify patterns in customer feedback and translate them into product improvements, shipping fixes yourself when possible
Run many sales and technical calls each week, adapting your pitch to CTOs, engineers, and PMs alike
Analyze usage data and customer interactions to spot churn risk early and drive expansion