5+ years of experience in customer-facing technical roles such as implementation engineer, solutions architect, technical consultant, or SRE
Strong hands-on experience with observability platforms and telemetry pipelines
Practical experience with OpenTelemetry (instrumentation, collectors, exporters, pipelines)
Experience working with one or more commercial or open-source observability solutions (e.g., Splunk, ELK/Elastic, Datadog, New Relic, Dynatrace, Grafana)
Solid understanding of logs, metrics, and traces, including data modeling and tradeoffs at scale
Experience working in cloud environments (AWS, GCP, Azure) and modern application architectures
Ability to work directly with technical customer teams and communicate clearly at multiple levels
Strong problem-solving skills and comfort working through ambiguity in fast-moving environments
Experience migrating customers from Splunk or ELK to modern observability platforms
Background in SRE, DevOps, or platform engineering roles
Familiarity with Kubernetes, containerized workloads, and cloud-native tooling
Experience creating implementation templates, runbooks, or enablement content
Exposure to multiple observability vendors or hybrid observability environments
This role is ideal for a technically strong practitioner who enjoys building real solutions with customers, delivering early wins, and helping shape repeatable, scalable post-sales practices
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com