Customer-Centric Mindset: A passion for creating intuitive, high-quality solutions that directly impact customer success and satisfaction. Any experience building out infrastructure tooling is a plus
Professional Experience: 3+ years of software development experience, including programming with modern compiled languages such as Go, Rust, Java, or C++. Our services are primarily written in Go
API and Service Design: Experience designing versioned public APIs (gRPC/protobuf, REST) and the SDK, CLI, or Terraform provider surfaces built on top of them, with an eye toward backward compatibility
Gateway and Edge Concerns: A clear sense of what belongs at the API edge versus in a backing service - request routing, authn/authz enforcement, rate limiting and throttling, quota checks, input validation, and graceful degradation under load
Cloud Expertise: Proven ability to design and scale fault-tolerant distributed systems and develop managed cloud services
Data and State Management: Strong relational database skills (PostgreSQL), including schema design, transactions, isolation levels, locking, and safe online migrations for correctness-critical data such as quotas and entitlements
Event-Driven Systems: Practical experience with message queues and streaming systems (Kafka, NATS, Pub/Sub, or similar) and the patterns that make them reliable - at-least-once delivery, idempotent consumers, retries, backoff, and dead-letter handling. Directly relevant to notifications and resource lifecycle events
Asynchronous Workflows: Comfort building long-running, resumable workflows and reconciliation loops - state machines, control loops, or workflow engines such as Temporal - for provisioning, onboarding, and resource lifecycle management
Technical Proficiency: Strong fundamentals in data structures, algorithms, microservices, and infrastructure tools like Docker, Kubernetes, Terraform, and CI/CD systems
Observability and Reliability: Experience defining SLOs, instrumenting services with metrics, logs, and traces, and using that signal to debug production issues in systems you are on-call for
Collaboration Skills: Ability to work with cross-functional teams to align priorities and deliver customer-first solutions
Mentorship Abilities: Experience guiding engineers, improving hiring and onboarding processes, and driving team growth
Communication Skills: Exceptional ability to articulate complex ideas and align technical solutions with customer needs
Direct experience building or scaling a public cloud console or developer platform
Familiarity with the unique requirements of AI/ML workloads and their impact on cloud resource management
Experience with financial or billing systems at scale (usage-based billing, credits, etc.)
Prior experience in a high-growth startup environment or a "Neocloud" infrastructure provider
Contributions to open-source projects related to cloud-native infrastructure or developer experience