Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle
Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions
Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders
Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor
Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap
Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability
Mentor junior team members, foster technical excellence, and share industry best practices across the SE team
Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies
Respond to RFPs, and manage technical environments to support enterprise sales motions
Translate complex client requirements into scalable, sustainable, and technically sound solutions
Represent LaunchDarkly at industry events and customer engagements through travel as needed
8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role
Experience in areas such as the SDLC, cloud architecture, or DevOps
Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud)
Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions
Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry
Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience)
Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus
50% travel required
Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350
Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870
Zone 3: All other US locations - $182,600 - $251,020
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability