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Lead UX Researcher
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Wikimedia Foundation·USA·6 авг.

Lead UX Researcher

от 17 067 $
на 640% выше медианы рынка
≈ от 1,5 млн ₽
🌍 УдалённоSeniorПолная занятость🌐 Глобал
от 17 067 $≈ от 1,5 млн ₽
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Наша компания

Summary The Wikimedia Foundation is looking for a Lead UX Researcher to join the UX Research team, where you’ll lead in providing the insights decision-makers need to make informed, human-centered decisions.

О роли

The UX Research Team does qualitative and quantitative research to understand the experiences and needs of the humans who use and contribute to Wikipedia and the Wikimedia projects. This role is to lead mixed-methods research for the “Increase our Reach” focus area of the WMF Annual Plan. You will partner cross-functionally with product managers, designers, data scientists, engineers, and fellow r

Чем предстоит заниматься

Leading qualitative and quantitative UX research studies that inform product teams in building the right products and features for the right users
Proactively identifying, defining, and getting buy-in for strategic research projects
Communicating research findings and recommendations to stakeholders in clear and compelling ways
Acting as a trusted and strategic thought partner for cross-functional leads in your area of focus, and supporting them in the adoption of research-based human-centered recommendations
Informing planning and strategy discussions through research by consolidating, analyzing, and synthesizing what is known about users, products, services and organizational needs
Evolving best practices in UX research and driving improvement of team practices and processes
Mentoring more junior ICs and guiding the work of contractors
Documenting and communicating the process and results of your research publicly with the Wikimedia community

Наши требования

6 or more years experience conducting UX research within a product organization, with a proven track record of leading impactful research projects in fast-paced environments and driving successful organizational outcomes
Deep expertise with qualitative methods, e.g. interviews, contextual inquiry, diary studies
Ability to conduct quantitative research end-to-end (in particular: surveys, large-scale unmoderated testing, large-scale diary studies, or quantitative UX benchmarking); expertise with experimental design and ability to do statistical analysis
Ability to work collaboratively with product teams to translate insights into actionable recommendations
Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Behavioral Economics, Linguistics, Psychology, Anthropology, or a related field
Excellent oral and written communication skills in English, excellent at asynchronous communication

Дополнительно

Deep resonance with our mission, values, and guiding principles
Ability to navigate tradeoffs between research velocity and rigor to deliver rigorous insights while meeting project timelines
Self-motivated and proactive
A drive to deliver high quality work that prioritizes real-world impact
An active listener who communicates responsibly across diverse, multicultural, and multidisciplinary individuals, teams, and communities
Comfortable with working in the open and public exposure in multicultural and transparent environments
Invested in the quality and health of our work place beyond the immediate team
Fluency in languages beyond English
Experience contributing to Wikimedia projects
Experience working as a UX researcher for projects that have a global reach (beyond a limited number of languages, cultures, and geographies)
Experience working with international vendors and contractors
Experience working with volunteer communities and projects
About the Wikimedia Foundation
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive
The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA
The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$131,939 to US$204,803 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location
Please note that we are currently able to hire in the following: US States: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (US Territory or Federal District) Countries: Brazil, Canada, Colombia, Germany, Ghana, India, Indonesia, Italy, Kenya, Mexico, Morocco, Netherlands, Poland, Singapore, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (citizens/permanent residents only) We periodically review this list to streamline to ensure alignment with our hiring requirements
All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process
More information
U.S. Benefits & Perks
Wikimedia Foundation
What does the Wikimedia Foundation do?
What makes Wikipedia different from social media platforms?
Our Projects
Our Tech Stack
News from across the Wikimedia movement
Wikimedia Blog
Wikimedia 2030

Технологии и навыки

user experience
researcher
mentoring
psychology
statistics
W
Wikimedia Foundation
USA

ГрейдSenior
ЗанятостьПолная занятость
РегионСША
ФорматУдалённо
ИсточникСкрыто
Опубликовано6 авг.
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