Bachelor’s degree in Telecommunications, Information Technology, Engineering, or a related field
Minimum 8+ years of experience in Customer Experience Management (CEM), Business Support Systems (BSS), or Digital Transformation solutions within the telecommunications industry
Proven track record of successfully delivering or launching CEM and/or BSS solutions in Central Asia
Strong understanding of telecommunications service solutions, including CEM, BSS, and digital transformation platforms
Proficiency in project management methodologies, tools, reporting, and documentation preparation
Ability to analyze market trends, customer requirements, and competitive landscapes to develop compelling service offerings
Strong analytical and problem-solving skills to address technical, commercial, and operational challenges
Excellent communication and presentation skills, with the ability to engage effectively with customers and senior stakeholders
Strong interpersonal skills with the ability to collaborate across cross-functional teams and global organizations
Knowledge of pricing strategies, cost management, business case development, and ROI analysis
Ability to manage multiple projects and priorities in a dynamic business environment
Willingness to travel domestically and internationally as required
Fluency in Russian is mandatory
Good command of English is required