We are seeking a Software Engineer to join our Enterprise AI team, a new, vertically focused business unit dedicated to solving the toughest problems in the space, working alongside Deepgram’s core research teams
We’ll be working directly with leading restaurant enterprises and leading restaurant technology partners to uncover and solve the highest-impact problems in the space. Early focus areas include
Ultra-robust ASR in noisy, multi-mic environments
High-accuracy, menu-aware drive-thru and phone ordering agents
Real-time analytics and operational intelligence
Deeper, more reliable in-restaurant hardware integration
We are already partnering with several leading brands and will continue expanding these efforts
Design, develop, and maintain scalable, high-performance backend systems for our automated order-taking platform
Collaborate closely with our team to ensure the seamless integration of our backend with our ML models and client devices
Monitor and optimize the performance of our backend systems in production environments
Build and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platforms
Implement best practices in system design, code quality, and testing to ensure a reliable, secure, and maintainable system
Optimize AI pipeline to improve performance in challenging audio environments, robustly handle ambiguous customer requests, and rapidly scale to new menus
Push the very boundaries of LLMs and voice AI technology to solve one of the technology industry’s historically elusive challenges
Run experiments to validate the product impact of new functionality