Previous experience in a help desk/service desk support or systems administration role
Experience supporting virtual servers and troubleshooting network issues is a plus
Experience in a 24x7 managed services, hosted service company, or Network Operations Center environment is a plus
Experience reviewing technical logs and triaging telemetry alerts
Currently possess Public Trust Clearance OR willing to obtain it within first 90 days of employment
Note that NOT achieving Public Trust within 90 days will be cause for termination
$50,000 - $60,000 a year
To encourage employees to take advantage of development opportunities that will increase their professional knowledge and enhance their effectiveness, Atmosera will pay a one-time cash bonus for successful completion of an approved technical certification relevant to the department. Atmosera will also pay exam fees for approved certifications via either exam voucher or reimbursement of exam cost to the employee
Should certifications be required for renewal, once successfully passing, and renewing a certification, employees will receive a cash bonus equivalent to half the cash bonus of the initial achievement of the bonus
We value our employees and are committed to providing a comprehensive and competitive benefits package designed to support your well-being and financial security. Here's what you can look forward to
Basic understanding of operating systems (Windows and Linux)
Familiarity with virtual servers and networking concepts
A strong desire to learn and master Azure cloud technologies
Ability to analyze and resolve technical issues effectively
A passion for problem-solving and learning new technologies
Ability to work in a fast-paced, rapidly changing environment
Excellent verbal and written communication skills
Ability to explain technical concepts to non-technical audiences
Strong customer service orientation
Ability to work collaboratively with team members and clients