Product Support Engineer - APAC

We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better. Learn more on our website: We are well-funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We publicly launched in October 2022 and are working with amazing companies we're proud to partner with. We’ve built an incredible team and exceptional product over the past few years, and we truly are just getting started. In short, this is the perfect time to join 🚀 ABOUT GO TO MARKET Our Support team is a part of our Customer Success department, and thus is a part of our Go To Market function. Here are a few points that should give you an idea of what it is like to work with us: We spend a lot of time building best-in-class products, since we believe a highly differentiated product is easier to sell. We also spend a lot of time building a best-in-class customer experience. We aim to offer deep expertise whenever we interact with prospects and customers (we hope our 9.8 Support rating on G2 signals this). We strongly believe that small teams with very talented people and the right work environment deliver much high performance and we're built accordingly. INTERVIEW PROCESS Our interview process is thorough — we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows: Intro Call with Recruiting - 30 Minutes Take Home Assessment - 1 week to complete Hiring Manager Interview - 45-60 Minutes Virtual Onsite - 120 Minutes