We are looking for a Business Analyst to join the Credit Products team.
The team is responsible for launching a new line of credit products, designing the entire customer journey — from account opening and credit limit assignment to repayments, statements, CRM processes, and ongoing customer servicing.
In this role, you will work at the intersection of business analysis, product development, finance, risk, legal, operations, and technology. You will translate complex business needs into scalable product solutions, coordinate cross-functional workstreams, and help align stakeholders throughout the product development lifecycle.
This role offers the opportunity to participate in every stage of product development — from market research and business process design to implementation, launch, and continuous product evolution — while working on one of the company's most strategic banking products.
Challenges that await you
•Designing business logic for credit products, including account opening, credit limit assignment, authorizations, repayments, interest calculation, statements, and product lifecycle management
•Gathering, analyzing, and documenting business requirements (BRDs, User Stories, Acceptance Criteria)
•Preparing process diagrams, product documentation, and maintaining the product knowledge base
•Defining business requirements for CRM, DWH, analytics, and operational processes
•Coordinating cross-functional workstreams and aligning Product, Engineering, Legal, Risk, Finance, and Operations teams
•Collaborating with external partners, including payment processors, KYC, antifraud, insurance, and communication providers
•Conducting market research and competitor analysis to identify best practices and product opportunities
•Working with product metrics and business performance indicators, including conversion funnel, approval rate, utilization, CAC, and unit economics
•Supporting delivery throughout the full product lifecycle, from discovery and implementation to release and post-launch improvements
•Tracking project progress, managing dependencies, and communicating delivery status across multiple initiatives
What makes you a great fit
•2–4 years of experience as a Business Analyst, System Analyst, or Product Analyst
•Experience working with fintech, banking, credit products, card products, or payments
•Strong ability to understand and structure complex business logic
•Proven experience gathering, documenting, and managing business requirements
•Experience working with multiple cross-functional teams and coordinating stakeholders
•Basic understanding of REST APIs, integrations, and Postman
•Basic SQL knowledge and understanding of relational databases
•Strong analytical mindset with the ability to work with data, product metrics, and business performance indicators
•Excellent communication and stakeholder management skills
•B2 or higher English level for effective communication with an international team
Your bonus skills
•Spanish language skills
•Experience with credit products, including credit cards, BNPL, revolving credit, or other consumer lending solutions
•Understanding of card processing and payment infrastructure
•Familiarity with KYC, AML, and antifraud processes
•Experience launching financial products in Latin America
•Understanding of unit economics and credit product performance metrics
Our ways of working
•Innovative Spirit: A commitment to creativity and groundbreaking solutions
•Honest Feedback: valuing open, transparent communication
•Supportive Team: a strong, collaborative community
•Celebrating Achievements: recognizing our wins together
•High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits
•Relocation support to Colombia with assistance for the employee and their family
•Flexible work from our office
•Healthcare Coverage
•Education Budget: Language lessons, professional training and certifications
•Wellness Budget: Mental health and fitness activity reimbursements
•Vacation policy: 20 days of annual leave and paid sick leave