You have shipped AI-enabled software that real users rely on
Production AI systems: 6+ years experience designing, building, and operating workflows that use large language model (LLM) APIs, tool calling, retrieval, structured outputs, and agent workflows. Candidates should be able to describe systems they have shipped, how they evaluated them, what failed, and how they improved them based on real user feedback
Agent-system architecture: Experience designing workflows with clear agent boundaries, context and state management, permission-aware tool use, evaluation, observability, failure handling, and human escalation. Familiarity with tools such as Claude, Codex, Cursor, Dust, LangChain, or LangGraph is useful but not required
Technical judgment: Choose the simplest reliable approach for the problem. Know when to use deterministic code, a workflow, retrieval, a single agent, multiple agents, or human review. Avoid adding agentic complexity where it does not create meaningful value
Builder's instinct: you'd rather put a working prototype in front of a seller today than write a spec about what's theoretically possible next quarter
Evaluation: Experience building evaluation frameworks to measure agent output quality through prompt evaluations, output scoring, and regression testing against verified examples
User-centered delivery: Prototype quickly with users, learn from real feedback, and turn what works into documented, reliable production systems
Cross-functional collaboration: Translate workflow needs and feedback from PMMs, sellers, and campaign managers into clear technical requirements
Technical communication: Explain system architecture and technical tradeoffs to engineers, then translate workflow constraints and user feedback into clear decisions with PMMs and sellers
Go-to-market fluency: Working knowledge of business-to-business software as a service (B2B SaaS) marketing and sales workflows, including personas, buying stages, positioning, competitive narratives, campaigns, sales enablement, and content governance. Able to translate feedback from PMMs, sellers, and campaign managers into clear product requirements and measurable improvements
Sales, marketing, and data platforms: Familiarity with Seismic, Salesforce, Gong, Notion, Snowflake, or Slack APIs; experience with integration platform as a service (iPaaS) tools for cross-system automation; exposure to B2B SaaS or enterprise go-to-market environments
USA-based roles only: The annual base salary for this role is between 139,000 USD and $202,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs
Canada-based roles only: The annual base salary for this role is between $124,000 CAD and $180,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set
This posting is for an existing vacancy
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events