As a Software Engineer, Infrastructure at Sierra, you will be responsible for designing, building, and maintaining the core systems that make our AI platform possible. You’ll focus on making Sierra’s infrastructure secure, reliable, and scalable, enabling product teams to deliver with speed and confidence
Ensure the reliability, scalability, and performance of our platform and LLM inference serving as we rapidly grow traffic
Build and maintain cloud infrastructure using Terraform to ensure scalable, secure, and reproducible environments
Create and maintain a self-serve infrastructure platform that enables the rest of engineering to deploy and operate services
Own and evolve CI/CD pipelines and release management, enabling fast, reliable deployments for Sierra’s platform
Architect and operate distributed systems that leverage distributed databases, retrieval systems, and ML models
Develop and maintain core data serving abstractions along with authentication and security features (SSO, RBAC, authentication controls)
Navigate and integrate our stack with enterprise customer environments in scalable and maintainable ways
Enhance observability tooling (metrics, logging, tracing) to provide deep visibility into platform health and performance
Lead and participate in incident management, improving system resilience through proactive monitoring, root cause analysis, and postmortems