Bachelor's degree in the field of Science, Technology, Engineering, Math, or equivalent practical experience
Five or more years of business analysis and consulting experience – to or within large corporations, relating to enterprise software implementation and change management
Five or more years of experience designing and implementing client-facing solutions
Strong problem solving and critical thinking skills
Strong verbal and written communication skills
Experience with the technologies relevant to the ServiceNow integration solutions, including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS
Familiarity with multiple languages, including C++, Java, Python Perl, or another programming language
Experience implementing solutions using API Management Platforms
Experience in technology architecture and implementation on the ServiceNow platform
Communicate solution recommendations and influence decision-makers
Startup mentality with responsibilities for partner management
Demonstrate experience across all phases of the SDLC and Agile software development practices
Write design specifications and use appropriate charts and diagrams to illustrate your ideas
Experience with incident management, service request, problem management, change management, discovery, and configuration management databases (CMDB)
Experience designing application deployments on public (AWS, Azure) and hybrid cloud setup
Ability to collaborate and communicate effectively with people from different disciplines and varying degrees of technical experience, at all levels within the organization and with external customers