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Feedzai·Brazil·5 дн назад
Advanced Software Engineer - Customer Success
🌍 УдалённоSeniorПолная занятость🌐 Глобал
60
Хорошие условия
Навык востребован (java), за такой навык на рынке платят больше. Но вилки нет, про деньги придётся договариваться с нуля.
Наша компания
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology prote
О роли
The Customer Success Engineering team is responsible for ensuring that Feedzai solutions are successfully implemented, integrated, optimized, and supported throughout the customer lifecycle. Our mission is to build new product capabilities, but to deeply understand the product and leverage its full potential to solve complex customer problems. We work directly with enterprise customers, translatin
Чем предстоит заниматься
Design and implement technical solutions that maximize the value of the Feedzai platform
Configure, customize, and extend customer solutions using Java, SQL, and platform configuration
Build and maintain integrations using REST APIs, messaging systems, event-driven architectures, and file processing
Troubleshoot complex production issues across application, database, infrastructure, and integration layers
Analyze and optimize application performance, scalability, and operational reliability
Lead technical activities during implementations, upgrades, migrations, and production go-lives
Support enterprise customers throughout the implementation and post-production lifecycle
Review solution designs and implementation approaches to ensure alignment with Feedzai best practices
Mentor other engineers and contribute to reusable implementation assets, documentation, and engineering standards
Collaborate with Product Engineering by providing feedback based on real customer implementations and operational experience
Наши требования
7+ years of professional software engineering experience
Strong Java development skills with the ability to understand, customize, and debug complex applications
Strong SQL knowledge and database troubleshooting experience
Experience designing and implementing enterprise software integrations
Experience working with REST APIs, messaging platforms, asynchronous systems, and file-based integrations
Experience with cloud platforms (AWS preferred)
Strong troubleshooting and root cause analysis skills in production environments
Experience analyzing Java application performance (thread dumps, heap analysis, JVM tuning)
Solid understanding of distributed systems, software architecture, scalability, and performance
Excellent communication skills and the ability to work directly with customer engineering teams
Ability to balance hands-on technical work with customer-facing responsibilities
Experience in fraud prevention, financial services, or risk management platforms (nice to have)
Experience with Kubernetes and containerized applications (nice to have)
Experience with PostgreSQL and NoSQL databases (nice to have)
The Customer Success Team is responsible for delivering our product to our clients. This includes configuration, solution development, and risk strategy to enable them to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential. Join us!
Дополнительно
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Life at Feedzai Instagram
Feedzai Culture
Feedzai does not accept unsolicited resumes from recruiters or employment agencies
Технологии и навыки
Feedzai
Brazil
ГрейдSenior
ЗанятостьПолная занятость
РегионБразилия
ФорматУдалённо
ИсточникСкрыто
Опубликовано5 дн назад
Мы против мошенников на площадке: если тебя просят заплатить, продиктовать код или установить непонятное приложение, прекращай общение и сразу пиши нам (чат с основателем или форма обратной связи).