As a Systems Engineer at WorkOS, you will be the technical backbone of our internal IT organization — designing the systems, automations, and infrastructure that scale our internal operations. This is not a help desk role: you will architect endpoint management workflows, write scripts, ship automation, and build the foundation that keeps a fast-growing company running smoothly
We have an MSP partner handling tier 1 support. Your job is to architect the systems the MSP executes against, automate everything upstream, and serve as the escalation point for complex tier 2/3 issues. You will own identity, device management, SaaS lifecycle, and the automation layer that ties it all together
Who We're Looking For
We're looking for engineers who build and automate, not just operate. You think in systems — understanding how identity, devices, SaaS tools, and cloud infrastructure connect — and your instinct is to eliminate manual work. You might be a great fit if you
Have deep Okta expertise — not just user administration, but Workflows, integrations, and policy design
Write scripts (Python, Bash) to automate what others do manually
Use Terraform to manage infrastructure as code — not just for cloud, but for identity and SaaS configuration
Understand SSO protocols (SAML, OAuth, SCIM) deeply enough to troubleshoot and architect, not just configure
Are comfortable managing a macOS fleet end-to-end — zero-touch provisioning, policy enforcement, MDM
Think about AI as a tool for IT automation — you are curious about using LLMs and agentic workflows to eliminate toil
Take ownership, work independently, and follow through from identifying a problem to shipping a solution
Own and evolve our identity infrastructure — Okta (SSO, MFA, Workflows, SCIM provisioning, lifecycle management), Google Workspace, and downstream SaaS integrations
Architect and ship automation across the IT stack — onboarding/offboarding workflows, access controls, license governance, and SaaS lifecycle management
Own macOS endpoint management end-to-end — zero-touch provisioning, policy enforcement, detection and remediation scripting via MDM
Manage infrastructure as code using Terraform for identity, SaaS, and cloud resources
Serve as the escalation point for complex systems issues (tier 2/3) — working with our MSP partner to ensure smooth resolution
Evaluate and enable new SaaS tools — pilot emerging technologies including AI-powered IT automation
Create documentation and runbooks that reduce operational toil and increase durability
Drive an automation-first culture across the IT function — if it can be automated, it should be