Take a problem and get obsessive about it. Dig as deep as it takes. Come back with an answer and a plan
Rotate through Sweep — two weeks in every eight, protecting the team's project time by fielding what comes in, working with Support and Solutions Engineers, and getting people answers fast. It's the quick-hit, high-endorphin end of the job
Bring ideas to the roadmap, not just execution against it. If it's more valuable than what's already planned, we'll swap it in
Handle incidents and put out problem embers before they become problematic fires
Explain what you're doing, what you found, and what you're worried about — clearly, in writing and out loud, to engineers and non-engineers alike
Pair, review, and give feedback that makes the code and the person better
Use AI tooling like a power tool, not autopilot: throw an agent at the problem, then verify what comes back
You'd rather show us than tell us. You can point at things you've built, things you've changed, and things you've owned — and talk about them in the first person
You ship small and often. Your instinct when facing an eight-month problem is to find the quick prototype and get it in front of people
You get obsessive. When something's broken or slow or ugly, you can't leave it alone. You go find out why
You do it anyway. You're comfortable saying "I hadn't done this before and it was uncomfortable, but I worked out how". And "that's not my job" isn't in your vocabulary
You're a strong communicator. You keep people around you informed without being asked. You're comfortable having an opinion in a room full of people who also have opinions
You have real production ownership behind you. Not "I was on the team" but, "I was responsible, and here's what broke and what I changed."
You are highly proficient with Go, or Ruby, and you're not precious about either. Go is our primary language across the agent and infrastructure. Ruby on Rails is the backbone of the platform. You'll need genuine experience in at least one — and the comfort to move between languages as the tooling landscape shifts underneath all of us